About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Job Summary
This role is responsible for HubSpot CRM architecture and setup, administration, and in-platform configuration. This role designs and maintains the data model, pipelines, automation, permissions, and reporting structure that support Sales, Marketing, and Customer Success. The role owns HubSpot configuration; RevOps leadership owns roadmap, priorities, governance, and business outcomes.
HubSpot requirement: This role lives inside HubSpot every day. Candidates must be able to demonstrate hands-on work in a live HubSpot portal (not just adjacent CRM experience) - screening will include a HubSpot-specific technical assessment or portfolio review.
Key Responsibilities
Own HubSpot CRM architecture and administration, including objects, properties, pipelines, layouts, permissions, and configuration standards.
Design and maintain lifecycle stages, lead status, deal stages, and other CRM structures based on approved business definitions.
Build and maintain HubSpot workflows, routing logic, automation, lists, and related in-platform processes.
Translate approved business requirements into scalable HubSpot design decisions and recommend better technical approaches when needed.
Build and maintain dashboards and reports in HubSpot for Sales, Marketing, Customer Success, and leadership.
Manage user access, roles, permission sets, and visibility rules to support security, usability, and team workflows.
Drive CRM data quality through field design, validation logic, naming conventions, deduplication processes, and recurring audits.
Support data migration work, including field mapping, import planning, testing, and quality assurance.
Document CRM architecture, field definitions, automation logic, and admin standards.
Train and support end users to improve adoption, consistency, and correct use of HubSpot.
Required Qualifications
3–5+ years of hands-on HubSpot administration experience — must be demonstrable in a live portal, not limited to training or sandbox environments.
Experience designing or rebuilding HubSpot CRM architecture in a B2B environment.
Strong experience with workflows, lists, permissions, pipelines, properties, and reporting in HubSpot.
Strong understanding of CRM data modeling, business process design, and reporting logic.
Experience partnering with Sales, Marketing, and Customer Success stakeholders on system requirements.
Strong documentation, and stakeholder management skills.
Preferred Qualifications
HubSpot certification(s) — e.g., HubSpot Administration, RevOps, or Solutions Architect.
Experience with HubSpot Enterprise or complex multi-team HubSpot environments.
Experience supporting RevOps, SaaS, or construction software teams.
Familiarity with integrations, APIs, and cross-system data dependencies.
Experience with CRM migration or major rebuild projects.
Core Skills
HubSpot CRM, Excel, HubSpot Administration, Sales Hub, Marketing Hub, CRM Architecture, Workflow Automation, Data Quality, Reporting, Dashboarding, User Permissions, Lifecycle Stages, Deal Pipelines, Documentation, Stakeholder Management.
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
Skills Required
- 3-5+ years of hands-on HubSpot administration experience, demonstrable in a live portal
- Experience designing or rebuilding HubSpot CRM architecture in a B2B environment
- Strong experience with HubSpot workflows, lists, permissions, pipelines, properties, and reporting
- Strong understanding of CRM data modeling, business process design, and reporting logic
- Experience partnering with Sales, Marketing, and Customer Success stakeholders on system requirements
- Strong documentation and stakeholder management skills
- HubSpot certification, such as HubSpot Administration, RevOps, or Solutions Architect
- Experience with HubSpot Enterprise or complex multi-team HubSpot environments
- Experience supporting RevOps, SaaS, or construction software teams
- Familiarity with integrations, APIs, and cross-system data dependencies
- Experience with CRM migration or major rebuild projects
What We Do
Talent Management Solutions helps build great organizations through intentional, people-centered practices. They partner with executive leaders to align HR strategy with business goals, delivering tailored, results-driven solutions that cultivate inclusive, high-performing workplaces where employees thrive and organizations flourish. Their services include HR consulting, executive search, talent strategy, and organizational development to drive overall business success.
