Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring:
We are seeking an experienced Senior HRIS Analyst – Greenhouse to support and enhance our talent acquisition and onboarding technology landscape. This role will serve as a key partner to Talent Acquisition, HR, and business stakeholders by translating recruiting and onboarding requirements into scalable HRIS solutions.
The ideal candidate will bring strong hands-on experience with the Greenhouse Applicant Tracking System (ATS), onboarding integrations, and HCM platforms, with a strong focus on data quality, compliance, system optimization, and user support.
What will you do?
- Partner with business stakeholders to gather requirements, define HRIS system needs, and deliver effective solutions aligned with recruiting and onboarding objectives.
- Configure and support integrations between HCM systems and the Greenhouse platform, as well as integrations from Greenhouse to onboarding platforms, ensuring data accuracy, consistency, and reliability across systems.
- Complete assigned HRIS configuration tasks to support front‑end user experience and address business requirements.
- Ensure HRIS systems comply with GDPR, data governance standards, and internal control requirements, including participation in SOX and other audits.
- Support data and analytics needs by leveraging Greenhouse reporting tools and data to produce ad‑hoc reports for People Acquisition teams, leadership, and other business stakeholders.
- Respond to business user inquiries and escalations, providing timely resolutions and technical guidance related to ATS and onboarding systems.
- Design and execute test cases and participate in the review, validation, and testing of configuration changes and releases for both ATS and onboarding platforms.
- Collaborate with HRIS, IT, and vendor partners to troubleshoot issues, analyze root causes, and implement long‑term improvements.
- Maintain documentation for configurations, integrations, testing, and support procedures to ensure audit readiness and knowledge continuity.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What do you need to succeed?
- 4-6 years of related experience
- Bachelor’s degree, or equivalent combination of education and experience
- Hands‑on experience configuring and supporting the Greenhouse Applicant Tracking System.
- 3+ years of experience configuring and supporting employee onboarding systems, preferably EMP Trust.
- 3+ years of experience working with HCM platforms, preferably Oracle HCM Cloud.
- Strong ability to write SQL queries for reporting, data extraction, and analysis.
- Proven analytical and problem‑solving skills with strong attention to detail.
- Excellent communication skills, with the ability to engage business stakeholders and translate functional requirements into technical solutions.
- Experience supporting HR technology environments in regulated, audit‑driven organizations is highly desirable.
#LI- Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
Skills Required
- 4-6 years of related experience
- Bachelor's degree or equivalent combination of education and experience
- Hands-on experience configuring and supporting the Greenhouse Applicant Tracking System
- 3+ years configuring and supporting employee onboarding systems
- Experience with EMP Trust
- 3+ years working with HCM platforms
- Experience with Oracle HCM Cloud
- Strong ability to write SQL queries for reporting, data extraction, and analysis
- Experience with integrations between ATS, onboarding platforms, and HCM systems
- Proven analytical and problem-solving skills with strong attention to detail
- Excellent communication skills and ability to translate functional requirements into technical solutions
- Experience supporting HR technology environments in regulated, audit-driven organizations
- Familiarity with GDPR, data governance standards, and SOX/internal control requirements
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
