As a Senior Strategic HRBP for GTM & Commercial, you will serve as the primary strategic People Partner to our US (and global to some extent) commercial executive leadership team. You will blend deep commercial acumen with strategic HR mastery, translating revenue objectives into scalable talent, organizational design, and compensation frameworks across a high-growth global Fintech ecosystem.
You will partner with Revenue Operations and Finance to build enterprise GTM compensation architecture (OTE/SIP), establish company-wide Talent Review & succession frameworks, and advise sales leadership on org design and headcount strategy to drive scalable revenue growth.
What you'll do:
GTM Compensation Architecture & Incentive Design: Partner with Revenue Operations, Finance, and executive leadership to build Trustly’s enterprise GTM compensation architecture, introducing standardized OTE ranges, market benchmarking, quota frameworks, incentive design, and governance for compensation decisions.
Incentive Alignment & Performance Redesign: Drive the ongoing evaluation of GTM incentive philosophy, leading compensation redesigns that shift Business Development metrics from activity to sales-qualified pipeline and simplifying Customer Success incentives to reinforce customer retention (NRR) and business outcomes.
Organizational Effectiveness & Headcount Strategy: Advise GTM leadership on organizational effectiveness, including organizational design, headcount strategy, succession planning, and complex employee relations, enabling the business to scale through periods of rapid growth and change.
Enterprise Talent Review & Executive Visibility: Design and launch Trustly’s enterprise Talent Review framework, establishing a consistent company-wide operating model for talent assessment, calibration, succession planning, and executive talent visibility while building supporting manager enablement.
Executive Partnership & Radical Candor: Act as a trusted advisor and coach to the CCO and senior commercial leaders, providing radical candor feedback and driving high-performance team dynamics across global markets.
Who you are:
GTM & Tech HR Expert (8+ yrs): 8+ years of progressive HR/HRBP experience, with substantial time supporting executive commercial/GTM leaders in fast-growing tech or fintech environments.
Compensation & RevOps Partner: Proven track record building enterprise OTE structures, quota frameworks, and incentive designs in partnership with RevOps & Finance.
Talent Review Architect: Demonstrated experience designing and launching enterprise-wide Talent Review, calibration, succession, and executive visibility frameworks.
Executive Gravitas & Builder Mindset: Comfortable influencing C-suite executives, delivering radical candor, and thriving in building scalable, documented processes from scratch.
What success looks like:
Incentive & Comp Alignment: Standardized OTE ranges and redesigned incentives aligned with pipeline and NRR, driving direct alignment between sales performance, retention, and profitable growth.
Talent Visibility & Succession: Enterprise Talent Review framework deployed with actionable GTM succession plans, securing the talent pipeline and visibility for critical revenue roles.
Org Effectiveness & Scale: Optimized GTM organizational structure and headcount strategy approved by leadership, resulting in accelerated execution speed and optimized resource allocation across regions.
Skills Required
- 8+ years progressive HR/HRBP experience supporting executive commercial/GTM leaders in fast-growing tech or fintech environments
- Proven experience building enterprise OTE structures, quota frameworks, and incentive designs with RevOps and Finance
- Demonstrated experience designing and launching enterprise Talent Review, calibration, succession, and executive visibility frameworks
- Strong executive presence and ability to influence C-suite, provide candid feedback, and coach senior leaders
- Experience with organizational design, headcount strategy, succession planning, and complex employee relations in scaling organizations
- Track record partnering cross-functionally with Revenue Operations and Finance to align compensation and performance metrics
Trustly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.
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Parental & Family Support — Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
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Leave & Time Off Breadth — Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
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Equity Value & Accessibility — Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.
Trustly Insights
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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