Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Senior HRBP Manager, Engineering.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to work side-by-side with senior leaders in Twilio’s engineering org to craft bold talent strategies that grow organizational capabilities, evolve ways-of-working, and fuel a culture built to deliver world-class CPaaS products. You’ll report directly to the HRBP lead for the Chief Product Officer and join a group of high-impact HR peers. This role is custom-built for someone who thrives in a product-development environment and is motivated to drive organizational success.
Responsibilities
This role brings energy, insight, and action to every challenge by:
- Taking a consultative, data-driven approach to uncover opportunities
- Using analytics and insights to drive timely, targeted outcomes
- Building high-ROI programs, ranging from org design, workforce planning, and culture curation
- Partnering closely with HR COEs to ensure your functional talent strategy syncs with cyclical programs
- Turbo-boosting your productivity with sensible usage of AI tools
As a trusted advisor you’ll:
- Maintain a strong say:do ratio and uphold confidentiality
- Activate effective executive coaching skills
- Leverage deep understanding of engineering orgs to shape outcomes
- Lead by example—living and modeling Twilio Magic (values)
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 10+ years of HRBP experience and 4+ years partnering with software engineering or product management teams
- Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends
- Proven ability to deliver scalable, high-ROI, business-first people programs
- Exceptional communication, coaching, and relationship-building skills
- Energized by learning, solving complex problems, and driving results
Desired:
- Experience partnering with internal OE consultants and/or HCM strategy firms
- Background working within HRBP teams that build and drive functional talent strategies
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
- $118,200-$147,700
- Target Bonus Percentage 17.50%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.
Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
