Senior HR operations manager

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Gurugram, Haryana, IND
In-Office
Artificial Intelligence • Software
The Role

About the Role:
We are looking for an enthusiastic and seasoned HR professional who is passionate about driving operational excellence and building scalable HR processes. The ideal candidate is an HR enthusiast with deep expertise in core HR operations, compliance, and team leadership, ensuring seamless employee lifecycle management.

Key Responsibilities:
  • Lead and manage end-to-end HR operations across the employee lifecycle (onboarding to exit)
  • Drive and optimize HR processes, policies, and SOPs for efficiency and scalability
  • Oversee employee data management, HRMS governance, and ensure data accuracy
  • Manage payroll inputs, attendance systems, leave management, and vendor coordination
  • Ensure full compliance with statutory regulations (PF, ESIC, Gratuity, Shops & Establishment, etc.)
  • Lead audits and ensure HR processes are always audit-ready
  • Manage and mentor the HR operations team, ensuring high performance and accountability
  • Act as a point of contact for escalations and complex employee queries
  • Collaborate with leadership and cross-functional teams to align HR operations with business goals
  • Drive employee experience initiatives and continuous improvement projects
Required Skills & Qualifications:
  • 15+ years of experience in core HR Operations
  • Strong expertise in Indian labor laws, compliance, and statutory requirements
  • Proven experience in leading HR operations teams
  • Hands-on experience with HRMS/HRIS systems and automation tools
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent stakeholder management and communication skills
  • High level of integrity and ability to handle confidential information
What We’re Looking For:
  • An HR enthusiast with a strategic mindset and operational depth
  • A leader who can build, scale, and streamline HR processes
  • Someone who brings structure, ownership, and accountability
  • A people-centric professional focused on delivering a seamless employee experience

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The Company
HQ: Wilmington, DE
232 Employees
Year Founded: 2018

What We Do

Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence. Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform. Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.

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