About the job:
- Lead and continuously improve HR operations, ensuring full compliance with local labor laws and internal policies while driving process efficiency
- Oversee the end-to-end employee lifecycle, including onboarding and offboarding, ensuring smooth execution, compliance, and capturing insights for improvement
- Develop, review, and enforce HR policies and procedures in line with legal requirements and organizational standards
- Ensure accuracy and compliance in payroll, benefits, and employee welfare programs
- Act as the main point of contact for employee relations matters, including handling disciplinary cases, grievances, and conflict resolution in a fair and professional manner
- Manage and optimize compensation and benefits frameworks to remain competitive and aligned with business needs
- Partner closely with business leaders to understand workforce challenges, provide HR guidance, and strengthen overall organizational effectiveness
- Drive the full recruitment process, from sourcing and selection to onboarding, ensuring quality hiring and a strong candidate experience
About you:
- Minimum 5 years of experience in HR operations or a related field, with at least 2 years in a leadership or supervisory role
- Solid understanding of labor laws, HR compliance, and operational best practices
- Proven ability to manage sensitive employee matters with discretion and professionalism
- Strong problem-solving and analytical thinking skills
- Excellent communication and stakeholder management skills across all levels
- Ability to manage multiple priorities and projects in a fast-paced environment
Skills Required
- Minimum 5 years of experience in HR operations or related field
- At least 2 years in a leadership or supervisory role
- Solid understanding of labor laws and HR compliance
- Proven ability to manage sensitive employee matters with discretion
- Strong problem-solving and analytical thinking skills
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
What We Do
Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom. Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others
