Senior HR Generalist

Posted 2 Days Ago
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Naples, FL, USA
In-Office
Mid level
Transportation • Utilities • Industrial • Infrastructure as a Service (IaaS)
The Role
The Senior HR Generalist supports employee relations, workplace investigations, policy compliance, and full-cycle recruitment while fostering a positive work environment.
Summary Generated by Built In

HR Generalist

Position Summary

The Senior HR Generalist is responsible for supporting a wide range of human resources functions, with a strong focus on employee relations, workplace investigations, and policy compliance. This role partners with employees and management to foster a positive work environment, ensure consistent application of HR practices, and support the overall employee lifecycle including onboarding, performance management, and employee engagement.

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Key Responsibilities

Employee Relations

• Serve as a primary contact for employee concerns, complaints, and workplace conflicts

• Conduct timely, thorough, and objective workplace investigations

• Document findings, interviews, and recommendations in accordance with company standards

• Advise managers on corrective action, performance issues, and disciplinary procedures

• Ensure consistent application of policies, procedures, and employment laws

• Support termination, disciplinary, and performance improvement processes

• Identify trends in employee relations issues and recommend preventive strategies

HR Generalist Functions

• Support full-cycle recruitment activities including job postings, interviewing coordination, and onboarding

• Administer employee onboarding and offboarding processes

• Maintain accurate employee records and HRIS data

• Assist with benefits administration and employee inquiries

• Support performance review processes and goal setting initiatives

• Help ensure compliance with federal, state, and local employment regulations

• Participate in HR projects, training initiatives, and policy updates

• Promote employee engagement and a positive workplace culture

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Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred

• 3–5 years of HR Generalist or Employee Relations experience

• Strong understanding of employment law and HR best practices

• Experience conducting workplace investigations preferred

• Excellent communication, documentation, and interpersonal skills

• Ability to handle sensitive matters with confidentiality and professionalism

• Strong organizational and multitasking abilities

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Preferred Skills

• SHRM-CP, PHR, or similar HR certification

• Experience in both union and non-union environments (if applicable)

• HRIS experience (e.g., ADP, Workday, UKG, etc.)

• Strong conflict resolution and coaching skills

• Ability to work independently while supporting a broader HR team

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, or related field preferred
  • 3-5 years of HR Generalist or Employee Relations experience
  • Strong understanding of employment law and HR best practices
  • Excellent communication, documentation, and interpersonal skills
  • Ability to handle sensitive matters with confidentiality and professionalism
  • Strong organizational and multitasking abilities
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The Company
350 Employees

What We Do

Quality Enterprises USA, Inc. is a multi-generational, family-run construction firm based in Naples, Florida. With over 55 years of experience, the company specializes in major civil, building, and specialized construction projects, including sewer, water, transportation, and heavy civil infrastructure. They serve both private and public sectors, priding themselves on completing projects on time and within budget while maintaining a 'small firm feel' and a strong commitment to safety and quality.

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