Senior HR Generalist (TA Supervisor)

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Chelmsford, MA, USA
In-Office
74K-120K Annually
Logistics • 3PL: Third Party Logistics
The Role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

JOB SUMMARY
The Senior HR Generalist implements staffing strategies and processes to attract qualified candidates using successful recruiting channels. This position monitors large scale and complex staffing concerns and provides oversight on issues with potential risks and unfavorable trends. This position implements initiatives and provides consultative expertise and tactical support to all stakeholders, including business units, business partners, hiring managers, etc. This position collaborates with managers to develop strategies for current and future business needs utilizing research and data analysis. This position supervises others.
RESPONSIBILITIES
• Manages and ensure compliance with all aspects of hiring
• Develops and maintains Workforce Development pipeline programs to assist with recruiting and retention of employees
• Oversees internal and external recruiting efforts for all positions within scope
• Evaluates strategy adjustments as needed for critical positions and works with the Center of Excellence on solutions
• Develops sponsorships and partnerships with strategic vendors and schools
• Performs market analysis and research to develop business justifications for compensation adjustments to ensure we stay competitive with the market
• Manages daily dispatch of recruiters
• Maintains strategic partnerships with education partners to assist with recruiting and hiring strategies
• Provides issue escalation and supports resolution
• Supports external business partners (BPO)
• Provides talent advising on processes, procedures, and systems
• Works with team to develop and recommend creative hiring strategies and builds business cases for action
• Performs employee supervisory tasks such as performance management and career development
• Leads requisition recalibrations and escalations to ensure proper alignment for successful staffing efficiency
QUALIFICATIONS

Required

  • Must be located in the same geographical area as the job or be willing to self-relocate to the area

  • Must be willing and available to report to a local office on a daily basis

  • Must have a bachelor's degree (or international equivalent) or be a current UPS employee with a minimum of three years of UPS experience

  • Must be willing and available to travel as necessary

  • Must be willing and available to work flexible shifts as business needs dictate

  • Demonstrates proficiency in MS Office Products (Outlook, PowerPoint, Excel)

Preferred

  • Strong time management, organization, and problem-solving skills

  • Strong written and oral communication skills

  • Demonstrates proficiency in Workday

  • Possesses experience using Fountain

  • Prior relevant HR generalist experience

ADDITIONAL INFORMATION

  • This job is a grade 20E

  • The last day to apply for this position is 3/5/26

  • Relocation assistance is not available for this opportunity

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,160.00/year to $120,480.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

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