Who we are:
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
Global Relay is seeking a highly hands-on Senior Human Resources Business Partner (HRBP) to support our US-based teams within a fast-paced, regulated SaaS environment. This role is responsible for owning and executing the full employee lifecycle, serving as a trusted advisor to leaders and employees.
This is a true operational HRBP role requiring both strategic partnership and direct execution. The HRBP will independently manage employee relations, performance management, compensation actions, employee lifecycle processes, and HR systems, ensuring operational excellence, compliance, and high-quality employee experiences. The ideal candidate thrives in a lean environment, takes ownership, and is comfortable executing both tactical and strategic HR responsibilities.
Your responsibilities:
- Own and execute the full employee lifecycle from onboarding through offboarding, including preparing and managing employee documentation, executing job changes (promotions, transfers, compensation adjustments), maintaining accurate HRIS records, ensuring data integrity, delivering seamless and compliant employee experiences.
- Serve as the primary HR point of contact for assigned client groups, providing direct, hands-on support to managers and employees.
- Independently manage employee relations matters, including investigations, performance concerns, coaching, and resolution.
- Partner closely with managers to address performance issues, support performance improvement plans, and execute performance management processes, including goal setting, reviews, and calibration.
- Ensure consistent application of company policies and employment practices while promoting a culture of accountability and high performance
- Execute compensation processes including merit increases, promotions, and job changes, ensuring alignment with internal equity and company guidelines.
- Partner with managers to implement compensation decisions, support organizational changes, and advise on role clarity and team effectiveness.
- Participate in recruiting efforts, including interviewing candidates and supporting hiring decisions, and contribute to talent planning and employee development initiatives.
- Serve as a trusted advisor to leaders by providing practical, hands-on HR guidance aligned with business needs.
- Support organizational effectiveness, workforce changes, and team development while ensuring smooth execution of HR programs and initiatives.
- Identify trends, analyze HR data, and recommend improvements to strengthen employee experience, operational efficiency, and scalability.
About you:
- 8+ years of progressive HR experience, including at least 5 years as a hands-on HR Business Partner with full employee lifecycle ownership
- Prior experience supporting teams within a technology, SaaS, or high-growth environment
- Demonstrated experience independently managing employee relations, performance management, and compensation processes
- Strong experience executing HR operations, including onboarding, offboarding, and employee lifecycle changes
- Experience with HRIS platforms (Workday, UKG, BambooHR, ADP, or similar); ATS experience an asset, preferably Greenhouse
- Ability to operate independently and manage multiple priorities in a fast-paced environment
- Strong business acumen with the ability to build trust and influence managers and employees
- Excellent judgment, discretion, and professionalism when handling sensitive matters
Compensation:
Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.
For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!
What you can expect:
At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
Skills Required
- 8+ years of progressive HR experience
- 5+ years as a hands-on HR Business Partner
- Prior experience in technology, SaaS, or high-growth environment
- Strong experience executing HR operations
- Experience with HRIS platforms
- Ability to manage multiple priorities
- Strong business acumen
- Excellent judgment and discretion
What We Do
Global Relay is a leading provider of compliant electronic communications archiving, messaging, supervision, information governance, and eDiscovery. Our 20,000+ customers in 90 countries include highly regulated organizations and other corporate firms, including financial services, insurance, technology, energy (oil and gas), legal, government and healthcare. Global Relay preserves more than 60 data types within a unified, highly-secure cloud repository. Data types include: email, collaboration platforms (e.g. Microsoft Teams, Slack, Zoom), Instant Messaging, Bloomberg®, Refinitiv, social media, text messaging, voice, and trade data. Global Relay Archive captures and preserves 60+ data types in one highly-secure and scalable repository. Global Relay Message enables organizations to collaborate both internally and externally, confident that compliance, privacy, and security requirements are being met
