Senior HR Business Partner

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

Working as an integral part of the EMEA HR team, you will partner with regional and local leaders in driving employee engagement, retention and high performance. You will provide support and guidance on operational HR issues, building leadership and organisational capability through coaching and facilitation. You will support the delivery of the global HR strategy to engage, develop and scale our high performing teams. This role includes the direct management of the Barcelona Office Manager.

What you will do:

• Serve as a trusted advisor and strategic partner to senior leadership and managers on people related matters.

• Coach and influence senior leaders on performance management, attendance, and conduct issues.

• Proactively monitor, interpret, and drive necessary policy changes in response to evolving Spanish employment law, Collective Bargaining Agreements (CBAs), and case law to guarantee strict regional compliance and mitigate legal exposure.

• Design and execute regional employee engagement, satisfaction, and wellbeing strategies.

• Provide high level expert counsel to leadership on sensitive and complex employee relations cases, including managing potential litigation risks, formal tribunal processes, grievances, and disciplinary actions.

• Strategically champion and embed Diversity and Inclusion initiatives to cultivate a workplace that reflects and respects a variety of perspectives.

• Continuously evaluate and refine HR processes to drive efficiency and effectiveness, leveraging industry best practices and data-driven insights.

• Oversee the management and continuous improvement of regional employee benefits programmes (e.g. Health Insurance, Flexible Remuneration).

• Directly manage and coach the Office Manager, ensuring all local office administration, facilities management, and workplace health and safety standards are met and protocols are in place.

• Oversee the People & Culture element of the employee lifecycle, including strategic input on onboarding training, three month check-ins, and deep analysis of exit interviews.

• Partner with Talent Acquisition (T/A) and Learning & Development (L&D) to forecast, develop, and address future talent and capability needs within the region.

• Ensure payroll reporting data integrity and manage changes on the HRMS platform (HiBob).

• Represent the region as a core member of the wider EMEA & Global People & Culture team, contributing to Regional HR strategy and driving successful implementation of global initiatives.

What you have:

• Fluent in both Spanish and English.

• Extensive experience in Human Resources, with significant time spent as a HR Business Partner.

• A relevant Degree or Qualification in HRM preferred

• Extensive, broad based experience across all HR disciplines, demonstrating strategic impact in a high growth environment.

• Deep, subject matter expert level knowledge of Spanish employment legislation, including proven experience in navigating, negotiating, and applying complex Collective Bargaining Agreement (CBA) requirements.

• Demonstrated success in identifying, assessing, and proactively mitigating HR related legal and compliance risks.

• Excellent ability to communicate, influence, and build rapport with senior executives, management, and employees.

• Strategic, self-driven, and commercially minded with a demonstrable history of achieving results.

• A track record of designing and delivering impactful employee experience strategies

• Ability to operate autonomously, taking full ownership of the regional people strategy with a continuous improvement and innovation mindset.

• Demonstrated commitment to fostering and scaling a high performance, positive, and inclusive workplace culture.

• Familiarity with workplace health and safety standards, particularly within a management or oversight capacity.

Our Perks & Benefits…

• Hybrid working model (in-office & from home)

• Mental health and well-being initiatives

• Paid birthday, study and volunteering leave every year

• Sponsored social clubs, team events, and celebrations

• Employee Resource Groups (ERG) to help you connect and get involved

• Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.