Blackwell HR is a woman owned human resources consulting business based in Wilmington, Delaware and serving clients throughout the US. Blackwell HR is invested in the needs of our clients. With a focus on small to medium-sized businesses and non-profits, our dedicated team of experienced HR Consultants partners with clients across a variety of industries and business communities to develop and implement HR solutions that allow business leaders to focus on achieving their mission and fully engage their teams. We believe in operating with innovation, exercising compassion, being engaged with our clients, and delivering exceptional results. We live our values every day in the work we do with our clients, our community, and our team.
The Senior Human Resources Associate plays a key role in supporting and collaborating with HR Principals by managing select client accounts and leading HR projects with increased autonomy. This position requires a proactive approach to client service, including developing HR documentation, administering HR programs, and advising clients on routine HR best practices.
What You’ll Do:
Manage select client accounts under the supervision of an HR Principal, serving as a primary point of contact for routine HR matters
Lead the development and delivery of client employee handbooks, including drafting, reviewing, and ensuring compliance with employment laws and best practices
Independently create and manage HR documentation for clients including notices, policies, procedures, and employee communications, with minimal oversight
Support the implementation of client HR projects, such as talent management initiatives, employee engagement surveys, workforce planning
Oversee recruitment processes for open client positions, including job description creation, interview scheduling, and initial candidate screening, with the ability to make recommendations to clients
Administer and manage complex benefits enrollment and ongoing administration under the supervision of an HR Principal. Lead the employee benefit change process to include terminations and providing recommendations or troubleshooting benefit issues.
Support effective performance review processes with the HR Principal and clients, advising on best practices and working with HR Principals to ensure successful implementation
Develop and present client-facing communications, such as policy updates, employee engagement plans, or HR program rollouts
Assist in training and mentoring HR Associates and other junior team members, providing guidance on HR processes and client service
Identify and recommend process improvements to HR Principals that enhance service delivery and client satisfaction
Perform other duties, as assigned, that reflect increased responsibility and autonomy, such as leading smaller HR projects or participating in strategic client discussions
Bachelor’s degree or equivalent
A minimum of 5-7 years of professional work experience. 3+ years of human resources experience preferred in a generalist, or client-facing role.
Demonstrated ability to collaborate with internal teams and external clients to complete HR projects and deliverables in a timely manner
Strong Proficiency in Microsoft Office products or similar platforms; prior experience with HRIS and payroll systems and tools is highly desirable
Exceptional written and verbal communication skills, with the ability to confidentially communicate at all levels of the organization, including C-Suite and VP levels
Self-driven, with the ability to work efficiently in a virtual or in-person environment with minimal direct supervision
A collaborative mindset with a proven ability to contribute positively to a team-based environment
Excellent client service skills with a proactive and resourceful approach to problem-solving and enhancing client satisfaction
We offer a flexible and supportive work environment, paid time off, company-matched retirement plan, healthcare insurance, and company-paid life and disability insurance. We deliver excellence every day to our clients and we’re looking for someone who shares that vision.
Blackwell HR is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's degree or equivalent
- Minimum of 5-7 years of professional work experience
- 3+ years of human resources experience preferred in a generalist role
- Strong proficiency in Microsoft Office
- Experience with HRIS and payroll systems and tools
- Exceptional written and verbal communication skills
- Self-driven with ability to work efficiently with minimal supervision
- Collaborative mindset and positive team contributions
- Excellent client service skills with proactive problem-solving
What We Do
Blackwell HR is a woman-owned, relationship-driven HR consulting firm specializing in small to mid-sized businesses and nonprofit organizations. We partner closely with leaders across industries to build customized, sustainable HR strategies that fuel growth, elevate culture, and unlock team potential. We believe in human-centered solutions that are grounded in experience, guided by empathy, and built for impact. Our approach is collaborative, strategic, and always personal, because when your people thrive, so does your business. People power your business. Let’s start with them.
