Senior HR Account Manager (HR Generalist)

About Toku

At Toku, we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, unified global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants. 

As a result, Toku has become a fundamental partner for crypto companies and their law firms for token generation events (TGE) and launches. Our newest flagship product — Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value.

Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.

To learn more, check our website.

About the role

Toku is searching for a Senior HR Account Manager to support HR operations and partnership for client businesses. As Senior HR Account Manager, you're pivotal to the operational success of the HR team while taking point to manage client relationships, people programs, and complex regulatory matters. Your day-to-day responsibilities will include end-to-end on/off-boarding, payroll, and general HR & operational work.

This is an exciting opportunity to be a foundational team member with a rapidly scaling, global startup. To be successful in this role, you will be a leader and global listener. You are focused on building relationships to create influence through high-impact communication and a principles-first approach to HR.

Responsibilities

• Manage the full breadth of sensitive & complex HR operational matters through the employee life-cycle, including on-boarding, leave & accommodation administration, compliance, payroll, benefits, and off-boarding.
• Partner with Toku Benefits team to drive the US benefits brokerage, implementation, and annual open enrollment processes.
• Process semi-monthly US payroll, benefits, and 401k contributions.
• Help build Toku's PEO HR knowledge center by documenting jurisdictional employment regulation.
• Facilitate employee relations with regular employee check-in’s, including documentation of employee questions, feedback, and sentiment themes.
• Assist with ad hoc special projects as needed.

Requirements

• Experienced with client-facing HR in Employer of Record (EOR) or Professional Employer Organization (PEO).
• 6+ years of experience as an HR Manager, Generalist or Business Partner.
• Deep HR expertise encompassing operations, benefits, payroll, employee relations, and employment law.
• Exceptional leadership, communication, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently to manage multiple projects and workflows.
• Startup experience and cross-functional team experience.
• A hustler mentality, founding a company or building side projects is a plus!
• North America Time Zone

Benefits and Compensation

• Remote-first work culture
• Flexible working hours
• Competitive salary
• Competitive equity
• Apple laptop

Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.

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