Senior Hospital Billing Analyst-Team Lead

Posted 2 Days Ago
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Dallas, TX, USA
In-Office
Senior level
Healthtech • Professional Services
The Role
Leads Epic Hospital Billing application work, including design, configuration, testing, implementation, support, maintenance, workflow documentation, and ticket management. Balances multiple priorities, collaborates with application teams, evaluates user needs, mentors team members, communicates operational updates to leadership, and supports patient-experience improvements.
Summary Generated by Built In

Hours of Work :

8-5pm

Days Of Week :

Monday - Friday

Work Shift :

8X5 Day (United States of America)

Job Description :

Job Requirements:

  • Bachelor's degree in Information Systems or related field is preferred.
  • 5+ years of healthcare IT experience is preferred
  • Epic certification is required and 5 + years build experience within the Hospital Billing Epic module is required 
  • Functional knowledge of EHR software
  • Proficiency in MS Office applications
  • Demonstrated customer service skills
  • Billing workflow knowledge
  • Ability to effectively work cross-functionally with other application teams
  • Ability to communicate clearly
  • Prior lead roles preferred

Job Responsibilities:

  • Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module
  • Create, test, and document new build, workflows, changes, etc.
  • Manage multiple jobs at one time, balancing resources, priorities, deadlines and time.
  • Assist other application teams in understanding user needs and problems in order to determine feasibility of solutions.
  • Mentors team members as necessary, and informs leadership of all events pertaining to the operations of assigned modules and projects.
  • Manage help desk tickets, phone calls, emails, etc.
  • Always look for ways to improve the patient experience

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

  • Great Place to Work Certified 2026-2027

  • Glassdoor’s Best Places to Work 2025 & 2026

  • Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

  • TIME’s Best Companies for Future Leaders 2025 & 2026

  • Newsweek’s America’s Most Admired Workplaces 2026

  • Glassdoor’s Best-Led Companies 2025

  • Fortune Best Workplaces in Health Care 2025

  • Military Friendly Gold Employer 2025

  • Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

  • Newsweek’s Americas Greatest Workplaces 2025

Skills Required

  • Epic certification
  • 5+ years of build experience within the Hospital Billing Epic module
  • Functional knowledge of EHR software
  • Proficiency in Microsoft Office applications
  • Demonstrated customer service skills
  • Billing workflow knowledge
  • Ability to work cross-functionally with other application teams
  • Ability to communicate clearly
  • Bachelor's degree in Information Systems or related field
  • 5+ years of healthcare IT experience
  • Prior lead experience
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The Company
HQ: Dallas, TX
10,000 Employees
Year Founded: 1927

What We Do

Methodist Health System is a Dallas-based, faith-based, non-profit organization dedicated to improving and saving lives through compassionate, quality healthcare across a network of hospitals and clinics.

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