Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
As a Senior High‑Velocity Sales Representative, you will execute a blended inbound/outbound motion across Kepware (industrial connectivity) and ThingWorx (IIoT/industrial applications). You’ll move fast on transactional requests while using sound judgment to surface and hand off larger opportunities to Vertical Account Managers. Discipline in qualification (MEDDICC) and crisp handoffs are critical. (HVS baseline expectations: Be Prepared, Be Accountable, Be Competent.)
Responsibilities
Inbound (Kepware & ThingWorx)
- Monitor and work the joint sales inbox continuously; triage, respond, and resolve transactional requests using shared templates and best practices. Drive cleaner inbox processes and reduce missed/dropped items.
- Qualify & route using agreed criteria (budget, authority, need, timeline). Work to completion when scope is under $20K; escalate larger opportunities to the appropriate Vertical Account Manager.
- Sniff out larger opportunities embedded in transactional asks (both KW & TWX) and hand off with clear notes, stakeholders, and next steps; partner closely with outbound HVS and Account Managers.
- Recover unsupported customers: identify licensing/support gaps, sell new licenses, and consolidate contracts to bring customers back under support, simplifying administration.
- Honor lead‑routing directives across Kepware and ThingWorx, absorbing volume where needed during interim assignments and headcount backfills.
Outbound (Kepware & ThingWorx)
- Run targeted outbound campaigns to set qualified meetings for Vertical Account Managers aligned to priority plays and whitespace (KW & TWX).
- Conduct account research & org mapping to identify economic buyers, champions, initiatives, and expansion paths; leverage enablement hubs (e.g., Vertical Velocity pages, Qlik) to inform outreach.
- Feed process improvements back to Marketing/Sales Ops on template quality, partner/territory routing, and inbox/queue hygiene.
Success Metrics
- Inbox responsiveness & SLA plus reduction in items missed/dropped; template consistency improvements.
- Inbound conversion on sub‑$20K transactional opportunities; disciplined escalation of >$20K to vertical owners.
- Support recovery & license consolidation wins (unsupported → supported; simplified contract footprints).
- Outbound productivity: qualified meetings set (KW & TWX), contact discovery accuracy, and pipeline contribution tied to plays/whitespace.
- Process quality: clean handoffs, complete notes, adherence to lead‑routing updates during interim assignments.
Core Competencies
- MEDDICC discipline and pipeline rigor; strong qualification, discovery, and next‑step planning.
- Dual‑product fluency (KW & TWX):
- Confident 30‑second value pitch and whiteboard walk‑through for Kepware connectivity and ThingWorx use cases.
- Clear articulation of packaging/entitlements, common transactional motions, and where each product fits in industrial architectures.
- Ability to interpret inventory/ARR/support reports and translate into next actions.
- High‑throughput execution across inbox, campaigns, and research with accurate, customer‑centric communication.
- Judgment & escalation: know when to work vs. route and how to package a crisp handoff.
Tools & Systems
- CRM & Analytics: Salesforce; Qlik Hub and related dashboards for account planning/whitespace.
- Sales Engagement: Salesloft and joint sales inbox workflows; standardized response templates.
- Enablement & Content: Seismic Vertical Velocity pages (industry assets for Kepware & ThingWorx), customer‑facing decks, competitive intel.
- Collaboration: Microsoft Teams for meeting recaps and lead‑routing updates.
Qualifications
- 4–7+ years in high‑velocity inside sales (inbound/outbound) in industrial software/OT or related SaaS.
- Proven ability to handle transactional velocity while surfacing/handing off larger opportunities.
- Experience converting unsupported customers to support and simplifying licensing footprints.
- Strong written/verbal communication; comfort operating within shared inbox and queue processes.
- Proficiency with Salesforce, Salesloft, Teams; MEDDICC familiarity preferred.
How We Work
We value preparation, accountability, and competence. You’ll know your accounts and deals, maintain disciplined pipeline hygiene, and have a plan for every opportunity—even when you don’t yet have every answer. Based on need, we will discuss outbound/inbound balance as the HVS org grows and adapts.
PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $85000 - $105000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting.
Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions.
For more information about PTC’s comprehensive benefits, please visit our Careers Page.
Applications will be accepted on an on-going basis.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Top Skills
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
