Senior GTM Enablement Specialist

Posted 20 Days Ago
Hiring Remotely in United States
Remote
95K-131K Annually
Senior level
Healthtech • HR Tech
We are revolutionizing how people find and receive mental health care.
The Role
The Senior GTM Enablement Specialist is responsible for designing and delivering enablement programs for Sales and Customer Success teams, focusing on content creation, AI integration, and tracking team performance through effective training and program management.
Summary Generated by Built In
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Lyra Health is seeking a Senior GTM Enablement Specialist to join our dynamic GTM Enablement team, with a strong focus on content creation, program design, and live facilitation. This is a hands-on GTM Enablement position where you will be directly responsible for developing and delivering enablement programs that empower our Sales and Customer Success teams to drive exceptional value for our prospects and customers.

In this role, you will be the bridge between GTM strategy and field execution. You will design engaging learning journeys and facilitate live sessions that empower our teams to communicate Lyra’s value. You are someone who loves the craft of enablement, building the story, coaching the rep, and using cutting-edge AI to make those experiences more personalized and effective.

Responsibilities

    Enablement Program Design, Creation, Facilitation, Tracking and Execution:

  • Design, execute, deliver, and continuously improve onboarding, ramping, and ongoing skill development programs for GTM teams, ensuring alignment with the broader GTM Enablement strategy.

  • Optimize Revenue Intelligence: Manage and optimize Gong to identify winning behaviors, track initiative adoption, and create "Gold Standard" libraries for the GTM org.

  • AI-Driven Coaching: Integrate AI tools like Yoodli into enablement experiences to provide scalable, automated role-play and communication coaching for market-facing teams.

  • Operational Efficiency with AI: Consistently leverage AI productivity tools to accelerate your own workflow, from content drafting and video editing to data analysis and program synthesis.

  • Develop, track, and oversee progress of assessments, certifications, and measurable outcomes for enablement programs, leveraging insights to make data-driven improvements.

  • Collaborate with the GTM Enablement team and cross-functional subject matter experts (SMEs) to create and deliver engaging content, including communications, live facilitation, templates, and playbooks.

  • Curate and maintain multi-modality learning content within our LMS and enablement platform, ensuring accessibility and alignment with team needs.

  • Contribute to the planning and facilitation of large-scale initiatives, such as annual kickoffs (SKO) and product launches.

  • Stakeholder Management:

  • Partner with main stakeholders to assess enablement needs and translate them into actionable, impactful plans that drive team performance.

  • Support the collection and reporting efforts for enablement programs, providing insights and recommendations to optimize initiatives and accelerate revenue growth.

Qualifications

  • Experience: 3+ years in Sales, Customer Success, or GTM Enablement 

  • Full-Cycle Enablement: Proven ability to build programs from scratch, taking them from initial design and content creation to live facilitation and coaching.

  • Dynamic Facilitation: Comfortable commanding a in person or virtual room and adapting your style for everyone from new hires to seasoned GTM ICs and leaders.

  • Tech Stack: Proficiency with CRM, Enablement Platforms and LMS to organize knowledge and track impact.

  • Revenue Intelligence : Experience using revenue intelligence tools to identify winning behaviors and turn call insights into actionable coaching strategies.

  • AI Fluency & Curiosity: Active use of AI tools (or willingness to learn) to accelerate your own productivity and a passion for teaching GTM teams how to do the same.

  • Strategic Action: A "builder" mindset with high-impact execution of strategic planning, with the ability to manage multiple projects based on business needs.

  • Empathy-Led Design: Deep understanding of GTM pain points, with the ability to translate stakeholder needs into simple, effective enablement solutions.

  • Domain Knowledge: Experience in HR, Benefits, or Healthcare is a plus.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
 
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Skills Required

  • 3+ years in Sales, Customer Success, or GTM Enablement
  • Proven ability to build programs from scratch
  • Comfortable facilitating in person or virtually
  • Proficiency with CRM, Enablement Platforms and LMS
  • Experience using revenue intelligence tools
  • Active use of AI tools or willingness to learn
  • A builder mindset with high-impact execution
  • Deep understanding of GTM pain points
  • Experience in HR, Benefits, or Healthcare is a plus
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The Company
HQ: Burlingame, CA
590 Employees
Year Founded: 2015

What We Do

Lyra Health’s mission is to transform mental health care through technology with a human touch — to get more patients the care they need when they need it. If you are an engineer or data scientist who would like to join in this effort, please reach out.

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