About KPMG in India
KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
Position Overview:
We are seeking an experienced ServiceNow GRC Developer with minimum 5-10 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.
Key Responsibilities:
• GRC Development & Configuration:
• Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
• Configure and customize workflows, dashboards, and reports to meet organizational requirements.
• ServiceNow Workspace Development:
• Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.
• Configuring the existing Workspaces while adding/removing widgets etc.
• Portal Design & Development:
• Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
• Catalog form creation and integrating those with other ServiceNow modules is key.
• Integration:
• Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.
• Troubleshoot and resolve integration issues effectively.
• Scripting & Customization:
• Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.
• Optimize scripts to ensure system performance and scalability.
• Process Optimization:
• Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.
• System Administration & Support:
• Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.
• Provide technical support and training to end-users and stakeholders.
Required Skills & Experience:
• Proven experience in ServiceNow GRC module implementation and development.
• Hands-on experience with ServiceNow Workspace design and development.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
• Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
• Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
• Familiarity with ServiceNow platform administration and performance optimization techniques.
• Ability to translate business requirements into technical solutions.
• Excellent communication and problem-solving skills.
Equal employment opportunity information
KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
Qualifications
Preferred Qualifications:
• ServiceNow Certified Implementation Specialist – Risk and Compliance
• ServiceNow Certified Implementation Specialist – TPRM
• ServiceNow Certified Implementation Specialist – BCM
• ServiceNow System Admin (CSA)
• ServiceNow Certified Application Developer or other relevant certifications.
• Experience with Agile development methodologies.
• Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM).
Skills Required
- 5-10 years of experience on the ServiceNow platform
- Proven experience implementing and developing ServiceNow GRC modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management)
- Hands-on experience with ServiceNow Workspace design and development
- Proficiency in ServiceNow scripting (Business Rules, Client Scripts, Script Includes) using JavaScript
- Experience developing and customizing ServiceNow Service Portals, widgets, and UI pages
- Experience integrating ServiceNow with third-party systems using REST and SOAP APIs and MID Server
- Familiarity with ServiceNow platform administration and performance optimization
- Ability to translate business requirements into technical ServiceNow solutions
- Excellent communication and problem-solving skills
- Experience with Agile development methodologies
- ServiceNow Certified Implementation Specialist - Risk and Compliance (preferred)
- ServiceNow Certified Implementation Specialist - TPRM (preferred)
- ServiceNow Certified Implementation Specialist - BCM (preferred)
- ServiceNow System Administrator (CSA) certification (preferred)
- ServiceNow Certified Application Developer or relevant certifications (preferred)
- Familiarity with other ServiceNow modules (ITSM, SecOps, ITOM)
What We Do
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
