Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth through an innovative, cloud-based contact center platform. Our solution leverages AI-driven technologies to deliver exceptional customer experiences, combining premium voice quality, real-time analytics, and global scalability.
We integrate seamlessly with leading CRMs and provide a rich set of APIs and services in multiple languages. With offices across Europe, the USA, Brazil, and the UAE, and more than 350 clients operating in over 60 countries, Diabolocom is experiencing strong international growth.
As part of this expansion, we are strengthening our engineering team and are looking for a Senior Golang Software Engineer to join our Message Squad.
About the Team – Message SquadThe Message Squad builds and maintains services that enable communication across multiple text-based channels. Initially focused on email, the team is now expanding into a broader messaging platform integrating channels such as WhatsApp, SMS, and social networks.
Team composition:
- 7 backend engineers
- 2 QA engineers
- Languages: Golang (80%), Java (20%)
- Database: PostgreSQL
- Messaging: RabbitMQ
- Caching: Redis
- Infrastructure: Docker, Kubernetes
- Observability: Grafana, Prometheus, Loki
- Enhancing messaging features (templates, quick replies, voice messages)
- Building a unified ticketing system for multi-channel communication
- Collaborating with other squads on cross-functional features
- 5+ years of experience in software development within product-focused companies (B2B or B2C)
- 2+ years of hands-on experience with Golang
- Strong experience with relational databases (preferably PostgreSQL)
- Experience with message brokers (preferably RabbitMQ)
- Experience with caching systems (preferably Redis)
- Experience with libraries such as gin-gonic, go-jet, amqp091, gRPC
- Experience with microservices architecture and API design
- Ability to make architectural decisions and evaluate trade-offs (performance, scalability, reliability)
- Strong autonomy and leadership potential, with willingness to grow into a lead role
- Comfortable working with and improving existing (including legacy) codebases
- Strong engineering culture, attention to detail, and product mindset
- Fluent in English
- Experience with Java / Spring
- Experience designing and building distributed systems
- Familiarity with cloud-native infrastructure and CI/CD tools (Docker, Kubernetes)
- A collaborative and multicultural environment focused on innovation and knowledge sharing
- The opportunity to work on a real product with global impact
- Work on large-scale, real-time, mission-critical systems
- Clear career growth opportunities and increasing ownership
- High-quality IT equipment of your choice
- Flexible working hours and remote work options
- Introductory call with Talent Acquisition
- Live coding session with a Lead Software Engineer (1 hour)
- System design interview with a Lead Software Engineer (1.5 hours, screen sharing)
- Final cultural fit interview with the Head of Software Engineering (1 hour)
As part of our hiring process, please note that any employment offer or service provider offer will be subject to a background check, including verification of your identity, educational credentials, and previous employment history.
Skills Required
- 5+ years of experience in software development
- 2+ years of hands-on experience with Golang
- Strong experience with relational databases (preferably PostgreSQL)
- Experience with message brokers (preferably RabbitMQ)
- Experience with caching systems (preferably Redis)
- Experience with microservices architecture and API design
- Fluent in English
What We Do
Diabolocom offers an AI-powered, cloud-based customer experience platform that integrates with CRMs, providing contact center solutions to automate tasks, improve agent productivity, and enhance customer interactions.
