Senior GMB Strategist & Local Presence Director

Posted 8 Days Ago
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Charlotte, NC, USA
Hybrid
90K-120K Annually
Senior level
Artificial Intelligence • Marketing Tech • Software • SEO
The Role
Lead end-to-end Google Business Profile management for dozens of locations: optimize listings, execute local SEO strategies to reach top local pack rankings, audit and remediate underperforming or suspended listings, manage reviews and reputation, track local ranking and GBP insights, and adapt tactics for algorithm changes. Provide strategic leadership and reporting across a multi-location portfolio.
Summary Generated by Built In
AGENCIES CAN APPLY TOO . This is a rare, high-caliber opportunity for a true local SEO authority. We manage a growing portfolio of business locations and need someone who can own the entire Google Business Profile ecosystem — strategically, technically, and operationally. This is a full-time role built for someone who has spent 10 to 15+ years in the trenches of local SEO and GBP management and has the results to show for it. Only apply if you are genuinely at the top of your field.
Tasks
* Manage, optimize, and grow multiple GBP locations end-to-end — categories, attributes, photos, posts, Q&A, and service areas
* Develop and execute local SEO strategies to achieve and maintain top local pack rankings across all locations
* Conduct in-depth GBP audits and implement structured improvement plans for underperforming listings
* Handle suspended or penalized listings — reinstatement requests, appeals, and compliance
* Monitor review activity, flag issues, and coordinate reputation response strategies
* Track local ranking data, traffic, and GBP insights with clear, actionable reporting
* Stay current with Google algorithm updates and proactively adapt strategies
Requirements
* 10–15+ years of dedicated local SEO and Google Business Profile management experience
* Proven experience managing 50+ GBP locations simultaneously across multiple industries
* Expert-level knowledge of local ranking factors — NAP, citations, local schema, review signals, proximity, and category optimization
* Hands-on experience with tools like BrightLocal, Whitespark, GBP dashboard, Semrush Local, or equivalent
* Strong analytical mindset with ability to translate data into clear strategies
* Excellent written communication for reporting, review responses, and internal documentation
* Backgrounds from agencies, freelance, or in-house teams are equally welcome — results matter most
* Google Business Profile certifications or equivalent credentials are a strong advantage
Benefits
High-impact leadership role with real ownership
Competitive salary + equity / ESOP
Work directly with founders
Fully remote / hybrid flexibility
Opportunity to build and lead the marketing org from scratch
Massive growth potential in a fast-scaling AI product
Freedom to experiment, ship fast, and own results

Skills Required

  • 10-15+ years of dedicated local SEO and Google Business Profile management experience
  • Proven experience managing 50+ Google Business Profile locations across multiple industries
  • Proven track record achieving and maintaining top local pack rankings
  • Expert-level knowledge of local ranking factors (NAP, citations, local schema, review signals, proximity, category optimization)
  • Hands-on experience with BrightLocal, Whitespark, GBP dashboard, Semrush Local or equivalent tools
  • Experience handling suspended or penalized listings, reinstatement requests, and appeals
  • Strong analytical mindset with ability to translate data into clear strategies and reporting
  • Excellent written communication for reporting, review responses, and documentation
  • Google Business Profile certifications or equivalent credentials
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The Company
0 Employees

What We Do

Ratememore is an AI reputation management software designed to help businesses collect reviews and protect their online presence. The platform uses AI to convert customer feedback into high-quality, professional reviews for platforms like Google, Yelp, and Facebook via a smart QR code system. It features a centralized dashboard for real-time tracking of customer satisfaction and review generation.

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