Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
You’ll be part of a high-performing Mobility team that sits within Airbnb’s Employee Experience (EX) Core organization. We’re a collaborative, empathetic group that thrives on operational excellence and delivering a seamless employee experience during moments that matter - whether it's a visa application, an international assignment, a nomading trip, or a move across the world. You'll work closely with our partners across Legal, Talent, Tax, and Finance, as well as external vendors, to support our employees' global journeys.
The Difference You Will Make:
As a Senior Global Mobility Coordinator , you’ll play a vital role in the day-to-day operations of our global mobility program, ensuring that employees receive timely, accurate, and compliant support throughout their immigration, relocation, nomading, and business travel experiences. Success in this role means consistently delivering high-quality administrative support, maintaining accurate data, and ensuring mobility cases move forward without delays. A strong performer in this role will be known for their reliability, accuracy, ability to juggle multiple processes at once, and for contributing to improved workflows and documentation across our mobility operations.
A Typical Day:
- Initiate mobility services through third-party vendors and communicate mobility benefit details to employees and relevant stakeholders
- Draft immigration and business travel support letters for consular appointments, work authorization, and international travel
- Respond to employee inquiries related to immigration, relocation, or business travel, escalating complex or urgent issues as needed
- Review business travel reports to identify travelers requiring immigration or tax assessments, and issue invitation letters where appropriate
- Maintain and update mobility systems, trackers, and documentation with accurate case statuses, policy references, and cost data
- Support special projects aimed at improving mobility processes, updating policies, and enhancing the overall employee experience
Your Expertise:
- 2+ years of experience in global mobility, immigration, HR operations, or related field
- Demonstrated ability to manage administrative workflows with a high degree of accuracy
- Excellent written and verbal communication skills, with a strong customer-service orientation
- Experience working with external vendors and/or legal counsel preferred
- Familiarity with global mobility tools and systems (Workday, Google Suite, Asana, Jira) a plus
- Able to manage competing priorities in a fast-paced environment and maintain confidentiality
- Bachelor’s degree in Human Resources, International Business, or a related field preferred
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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