The Role
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the opportunity?
We’re looking for a Senior Project Manager to join our Global Payins Operations Team. This role is pivotal in shaping the future of our global payment operations by managing key initiatives that connect internal and external stakeholders, aligning global practices, and ensuring a seamless experience for our merchants and partners.
Are you passionate about driving operational excellence in a fast-paced fintech environment? Do you excel in managing cross-functional initiatives that span multiple continents and business areas? If so, we want to hear from you!
What will I be doing?
- Lead strategic internal initiatives that impact our Payins operations globally, working cross-functionally across regions and departments.
- Drive alignment across teams by defining and promoting global standards, procedures, and operational best practices.
- Identify opportunities for process improvement, with a focus on automation
- Support change management, ensuring smooth adoption of new tools, workflows, and third-party integrations.
What skills do I need?
- 4+ years of experience in project management, operations, or consulting roles—ideally within fintech, payments, or tech companies.
- Detail-oriented mindset with a knack for spotting dependencies, risks, and improvement opportunities.
- An analytical and structured approach that is capable of bringing clarity and direction in ambiguous or evolving contexts.
- Strong stakeholder management skills, with the ability to coordinate across multiple teams and time zones.
- Fluent in English, with excellent written and oral communication as well as presentation skills.
- Experience in fast-paced, scaling environments, where adaptability and initiative are key.
- Knowledge of the payments ecosystem and basic coding expertise will be considered an advantage.
- Experience working with IA or automations is highly valued.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
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The Company
What We Do
dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries. With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce: Payins: Accept local payment methods Payouts: Compliantly send funds cross-border Defense Suite: Manage fraud effectively dLocal for Platforms: Unify your platform’s payment solution Local Issuing: Localize payments for your gig-economy workers, suppliers, and partners
