Senior Fund Operations Manager (f/m/d)

Posted Yesterday
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Berlin, DEU
Hybrid
Senior level
Fintech • Software • Financial Services
The Role
The Senior Fund Operations Manager will oversee customer onboarding, manage post-onboarding operations, improve workflows, and ensure client satisfaction in fund services.
Summary Generated by Built In

bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you.

This critical role will help operationalise our go-to-market strategy in the fund administration space. By taking ownership of and professionalizing customer interactions in the enterprise segment, this role will ensure complex post-onboarding operations, enabling our team to scale significantly

Top responsibilities
  • Ensure customer satisfaction during onboarding and act as the main point of contact for Account Managers during post-onboarding.

  • Coordinate onboarding responsibilities for enterprise and fund customers, ensuring all deadlines are met.

  • Be part of the execution of complex post-close operations processes, including capital calls, distributions, and recurring investor reporting.

  • Collaborate with module owners and own projects to improve workflows that enhance the quality and speed of delivery.

  • Support the onboarding process for at least two fund migrations and two new fund setups.

  • Manage entity setup, LP onboarding, capital call, and reporting setup execution for a Fund on our platform.

  • Get familiar with and utilize all internal tools.

  • Provide initial improvement suggestions for onboarding and the migration processes.

About you
  • You have gained 4+ years of experience in dynamic environments like consulting, VC, or law, where you developed a skillset in project management and handled tight deadlines.

  • Knowledge of fund services and operations or experience in fund law, including a key understanding of fund structures, the ability to review LPAs and identify key (economical) terms.

  • Strong client-first attitude and experience communicating with customers.

  • Excellent communication skills for cross-functional reporting and stakeholder updates.

  • Curiosity and a proactive mindset focused on continuous improvement and optimisation.

  • Motivation to join a Series A startup and a commitment to delivering high-quality results with diligence.

  • Fluent in English; German is a strong plus.

Workplace & Benefits
  • Competitive salary plus equity

  • Customizable benefits package (wellbeing, sport, mobility, food, and more)

  • 28 days of vacation, plus 2 company days and local public holidays

  • Remote-flexible hybrid (3 days/week in office)

  • Up to 4 remote calendar weeks a year

  • A great tech and work setup

  • Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains

Hiring Process
  1. People Team Interview (30 min) – Meet us & check initial fit

  2. Hiring Manager Interview (45 min) – Collaboration, ownership, and culture

  3. Case Interview (60 min) – Collaborative problem-solving and communications skills

  4. Final Round (60 min) – Meet our Founders and senior stakeholders

  5. Reference calls to confirm your relationship building abilities

Curious to learn more?

Get a feel for who we are, how we work, and what we’re building:

  • About bunch – Our mission, product, and journey so far

  • Case Studies – About those who already build on bunch

  • Gathering insights – Our latest bunch of blog posts

  • Glossary – Explore commonly used private market terms

About bunch

bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management.

We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it.


____
At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants.

We process personal data in line with applicable laws (including GDPR). See our Privacy Policy for details on your rights and how to reach us.

Skills Required

  • 4+ years of experience in dynamic environments like consulting, VC, or law
  • Knowledge of fund services and operations or experience in fund law
  • Strong client-first attitude and communication skills
  • Fluent in English; German is a strong plus
Am I A Good Fit?
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The Company
HQ: Berlin
72 Employees
Year Founded: 2021

What We Do

bunch is building the backbone of private markets, enabling funds, investors, and founders to operate securely and transact seamlessly. Privacy Policy: https://www.bunch.capital/privacy-policy

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