Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A fantastic opportunity has presented itself for a Senior Functional Designer reporting to Domain Owner – Field Control Tower & Prof. Services Digital Excellence.
A bit about your role
The Senior Functional Designer supports the end-to-end development of digital solutions aligned to domain priorities. The provides experience-led functional design assurance for field channels and internal tools, ensuring solutions are complete, consistent and fit for operational use.
Working closely with domain and delivery stakeholders, the role clarifies functional intent, defines workflows, rules and interactions (including Power Apps and AI-enabled experiences), and supports delivery teams through design, build, test and release. It focuses on translating agreed designs into clear, implementable requirements, maintaining design quality, and ensuring outcomes align with the intended user experience.
A bit about you
The ideal candidate has strong capability in functional design for digital products, with experience supporting delivery across discovery, build, test and release within Agile environments. You can review and validate end-to-end workflows, define business rules and controls, and translate functional designs into clear artefacts that support requirements, acceptance criteria and testing. You work effectively with product, design and engineering teams to align solutions to user needs and roadmap priorities, and are confident using tools such as Jira, Confluence, Miro and Figma to document and collaborate.
The role requires clear communication and facilitation skills to drive alignment across stakeholders, along with an understanding of integration, data and compliance requirements. Experience with Microsoft Power Platform and designing AI-enabled interactions, including conversation flows and guardrails, is also valuable.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this is a permanent opportunity and applications for this role will close at midnight Friday, 19th June 2026.
To be eligible for this role, you must have full working rights in Australia.
Worker TypePermanentTime TypeFull timeSkills Required
- Strong capability in functional design for digital products
- Experience supporting delivery across discovery, build, test and release within Agile environments
- Ability to review and validate end-to-end workflows, define business rules and controls
- Translate functional designs into artefacts supporting requirements, acceptance criteria and testing
- Experience working with product, design and engineering teams to align solutions to user needs and roadmap priorities
- Confident using Jira, Confluence, Miro and Figma
- Understanding of integration, data and compliance requirements
- Clear communication and facilitation skills to drive stakeholder alignment
- Experience with Microsoft Power Platform (e.g., Power Apps)
- Experience designing AI-enabled interactions, including conversation flows and guardrails
- Full working rights in Australia
What We Do
NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.
