The Role
Lead design and delivery of Dynamics 365 CE and Power Platform solutions: run discovery workshops, translate requirements, design configuration-first solutions, build workflows, support testing, data migration, training and implementation, and mentor junior consultants while managing stakeholder relationships and project dependencies.
Summary Generated by Built In
Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
As a Microsoft Dynamics 365 CE and Power Platform Functional Consultant, you will bridge the gap between IT capability and business expectations on Microsoft Dynamics projects. You will be capable of collaborating with clients to design and build solutions based on Dynamics 365 CE and Power Platform, including the use of AI features, to deliver benefits for them and their customers.
You will work closely with key stakeholders to understand business requirements and translate them into effective Dynamics 365 solutions, playing a key role in the design and delivery of Dynamics 365 CE and Power Platform solutions to ensure they meet business needs by:
- Identifying opportunities to make best use of the ever-expanding platform features
- Balancing the benefits and risks of customisation
- Recommending the best approach to support client needs
- Helping to deliver discovery workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration needs, delivering training, and supporting implementation.
You may be asked to lead one or more functional consultants within small to moderate size and complex projects. Where the project is small, you may be the only functional Consultant. If working on larger projects, you may have more senior coleagues leading you. You will identify priorities, assign tasks, and make the best use of available resources and skill levels within the team, contributing towards success of the project. You will build relationships with counterparts in other disciplines across the project, including within the client team, and contribute to the successful management of dependencies between disciplines.
You will build relationships with counterparts in other disciplines within your projects, including within Client teams, and contribute to the successful management of dependencies between disciplines.
Putting people first & developing others – You may manage, coach, and develop one or two junior colleagues, with support from your manager, focusing on performance management and career development, supporting a culture of wellbeing and inclusion, and ensuring team members are managing their workload and stress levels effectively. We want to create a happy, professional, and effective team who enjoy working together and with our clients, with opportunity to grow and develop.
MINIMUM (ESSENTIAL) REQUIREMENTS- Expertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI.
- AI features within Microsoft Dynamics CE and Power Platform Products: Understand the available AI features within the product set. Understand how those features could be utilised to deliver benefits to business users and their customers.
- Familiarity with Related Technologies: Understand the use and benefits of combining related Microsoft products, such as Exchange, SharePoint and Teams, with Dynamics 365 CE and Power Platform, able to configure integrations to those products.
- End-to-End Implementation Experience: Experience, especially in projects of medium to high size and/or complexity, in multiple Dynamics 365 CE or Power Platform end-to-end implementation projects, including requirements analysis, design, configuration, testing, training, data migration, cutover, and reporting.
- Solution Design Influence: Ability to create and influence solution designs with a configuration-first approach, only using customisation where essential to minimise implementation and maintenance risks and costs. Able to propose options for changes to a solution or business process to avoid customisation.
- Demonstration of Out-of-the-Box Functionality: Able to demonstrate out-of-the-box functionality, for the products you specialise in, to business and technical stakeholders, illustrating how the product supports core business processes.
- Workflow Design and Implementation: Proficiency in designing and building classic and Power Automate workflows to automate medium complexity tasks.
- Stakeholder Engagement and Communication: Experience working with stakeholders at all levels in an organisation, understanding their pain points, eliciting, reviewing, and prioritising requirements using various methods, including, interviewing stakeholders, shadowing users, delivering discovery workshops, business process mapping, and identifying business benefits. Excellent and effective influencing and communication skills, knowing how to recognise and gain assistance when faced with challenging stakeholders.
- Teach others how to convert business requirements into user stories with acceptance criteria.
- Willingness to seek answers through your own research before asking others, share knowledge from previous experiences and mitigated risk to deliver a positive outcome.
- Willingness to collaborate with and support colleagues, sharing your experience and ideas with peers, confident of when to seek assistance and flag issues in a timely manner, rather than waiting to be asked or a situation worsening.
- Familiarity with using DevOps for managing Epics, Features, User Stories, and Tasks, and suggesting appropriate ways to use DevOps to reflect progress in Sprints. Able to deliver an output to a defined level of quality within an agreed timeframe.
- To be approachable in accepting guidance and advice to help you manage your workload effectively and cope with challenging situations. To recognise when you are being asked to take on too much and how to flag that you have concerns, or if you are uncomfortable with your working environment or colleagues, especially when working remotely or in a client-facing situation.
- To be willing to work to agreed standards of behaviour, speed and quality of delivery that reflect your level of experience, including how we treat each other and our customers
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Skills Required
- In-depth knowledge of Microsoft Dynamics and Power Platform products (at least 2 of: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, Power BI)
- Understanding of AI features within Microsoft Dynamics CE and Power Platform and how to apply them to deliver business benefits
- Familiarity with integrating Dynamics 365 CE and Power Platform with Exchange, SharePoint and Microsoft Teams
- End-to-end implementation experience on multiple medium-to-large Dynamics 365 CE or Power Platform projects (requirements analysis, design, configuration, testing, training, data migration, cutover, reporting)
- Ability to influence solution design with a configuration-first approach and propose alternatives to avoid customisation where possible
- Ability to demonstrate out-of-the-box functionality for specialised products to business and technical stakeholders
- Proficiency designing and building classic workflows and Power Automate workflows for medium complexity automation
- Experience engaging stakeholders at all levels, eliciting and prioritising requirements using interviews, shadowing, workshops and process mapping
- Capability to lead or manage one or more functional consultants on small to moderate sized complex projects
- Teach others to convert business requirements into user stories with acceptance criteria
- Familiarity using DevOps to manage Epics, Features, User Stories and Tasks and reflect sprint progress
- Collaborative mindset: research solutions independently, share knowledge, flag issues, and support colleagues
- Willingness to accept guidance, manage workload, and work to agreed standards of behaviour, speed and quality
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The Company
What We Do
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist business areas, Digital Services and the Workday Practice, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
