DevRev
At DevRev, we’re building the future of work with Computer – your AI teammate.
Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.
How?
Easy: it’s the only platform capable of…
Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.
Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.
Extensions for your teams and customers
Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.
This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.
We call this Team Intelligence. It’s why DevRev exists.
Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.
Job Description:
The Applied AI Engineering team at DevRev is responsible for architecting and building solutions that deliver the optimal experience for our customers. As customers progress through their DevRev journey, they may require complex integrations with enterprise systems, workflow automation, or custom enhancements to the platform.
As a Senior Applied AI Engineer, you will lead the design, development, and implementation of high-impact AI-driven solutions, integrations, and automations. You will collaborate closely with customers and internal teams to ensure seamless, robust, and scalable solutions, while mentoring junior engineers and influencing technical strategy.
Objectives:
- Lead the design, development, and implementation of integrations, automations, and customizations across DevRev and customers’ workflows.
- Utilize advanced AI techniques, including Generative AI, prompt engineering, and semantic search fine-tuning to solve complex customer problems.
- Conduct sophisticated data analysis, write advanced SQL queries, and create dashboards to drive strategic decisions.
- Proactively manage communication and feedback loops with all stakeholders, including customers, engineering, product, and customer success teams.
- Mentor junior engineers and contribute to team knowledge sharing and technical excellence.
- Explore and adopt new technologies to continuously improve platform capabilities and customer solutions.
Ideal Candidate Qualifications:
- Degree in Software Engineering or equivalent professional experience.
- Extensive hands-on coding experience in TypeScript/JavaScript, Python, APIs, Webhooks, and SQL.
- Strong experience with Generative AI, LLMs, vector databases, and data embeddings.
- Proven ability to design scalable, maintainable, and customer-focused solutions.
- Excellent communication skills in English, both written and verbal.
- Result-oriented, self-motivated, and comfortable in a fast-paced, global environment.
- Passion for solving challenging problems and driving high-impact solutions.
Nice to Have:
Experience with Golang, NodeJS, or other backend technologies.Prior experience in customer-facing solution engineering or consulting.
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!
Top Skills
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
