Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
At Front, our mission is to help our customers handle complexity at scale. In the Workflows pod, we handle complexity at scale through automated workflows and orchestrated processes that turn manual chaos into repeatable excellence.
What will you be doing?
Collaborate closely with product managers, product designers, and other engineers to deliver on our product roadmap, turning rough specs into features that we can leverage to automate processes.
Find elegant solutions to usability problems.
Ramp on new web technologies that will make Front better.
What skills and experience do you need?
Product-minded: committed to building the best user experience.
Experience working on complex software systems.
Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.
Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism.
Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
Full professional English proficiency.
Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.
What we offer
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Fully covered private health insurance
Paid parental leave
Generous paid time off
Flexibility to work from home Mondays and Fridays (unless posted as a full-remote role)
Mental health support with Workplace Options
Family planning support with Maven
75 Euro per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Winter Break - Our offices are closed from Christmas to New Year's Day!
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
Skills Required
- Experience working on complex software systems
- Knowledgeable about modern web technologies and excited to learn new ones
- Ability to thrive in a dynamic, fast-paced, collaborative environment
- Full professional English proficiency
What We Do
We are a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
Why Work With Us
Being a Fronteer is something special. The company was founded on the idea that people could be happier at work. Over the years, our company has grown and expanded globally in Paris, Dublin and Santiago. However, our core mission still persists and is the foundation of our values and our culture.
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