ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.
Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.
We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.
One platform. One powerful shift in how work flows.
We are looking for a Senior Full-Stack Development Engineer to join our infrastructure-focused engineering team in the US east coast time zone.
The role is centered on building software that improves observability, OpenSearch performance, system stability, and AI-driven engineering workflows across our platform.
This is a hands-on development position for someone who combines strong coding fundamentals with production ownership, high-quality engineering standards, and practical AI proficiency.
What You’ll Own:
- Design, build, and maintain production software using TypeScript, Node.js, React.
- Deliver stable, maintainable, and scalable features that improve platform reliability and operational visibility.
- Implement and evolve observability capabilities (telemetry, diagnostics, logging quality, and monitoring integrations).
- Build and optimize backend components that rely on OpenSearch and related data systems.
- Develop internal tooling and automation that improve engineering productivity and reduce operational risk.
- Perform deep, detail-oriented code reviews focused on correctness, resiliency, performance, security, and testability.
- Build AI-enabled engineering workflows and integrate LLM-based capabilities where they provide measurable value.
- Own software quality with robust automated coverage across unit, integration, contract, and end-to-end tests.
- Troubleshoot complex production issues, drive root-cause analysis, and implement preventive engineering fixes.
- Collaborate closely with Product, R&D, Security, and Infrastructure partners to deliver cross-functional outcomes.
What you'll bring:
- BS/MS in Computer Science, Engineering, or a related field.
- 6+ years of hands-on software engineering experience with strong backend depth in Node.js, react, or similar stacks.
- 3+years of frontend experience building modern SPA applications, preferably with React.
- Experience with Object oriented technologies like JAVA, C# etc.
- Proven experience designing and building scalable APIs, distributed systems and microservices.
- Strong experience with OpenSearch/Elasticsearch, Redis, and related data models and query optimization.
- Proven track record of writing high-quality, stable production code and improving system reliability through engineering.
- Strong practical experience with automated testing beyond unit tests (integration/E2E/contract/system level).
- Excellent analytical and problem-solving skills, including debugging in complex distributed environments.
- Strong communication and collaboration skills in cross-functional engineering teams.
- Proven experience using AI-assisted development tools (e.g., Cursor, Claude Code, engineering agents) with averification-firstmindset.
- Hands-on experience integrating LLMs (GPT, Claude, Gemini, or open-source models) through APIs/SDKs.
- Familiarity with modern AI engineering patterns:agentic workflows, MCP, structured outputs, function/tool calling, semantic search.
- Ability to use AI to accelerate delivery while maintaining code quality, architectural integrity, and security standards.
- Experience with CI/CD practices and modern engineering pipelines.
- Experience with cloud-native development and containerized environments.
- Experience with performance profiling and optimization in high-scale systems.
AI Engineering Requirements
Nice to Have
Why you'll love it here:
- Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
- Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
- Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
- True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.
Skills Required
- 6+ years of hands-on software engineering experience
- 3+ years of frontend experience with React
- Experience with Object-oriented technologies like Java, C#
- Proven experience designing and building scalable APIs and microservices
- Strong experience with OpenSearch/Elasticsearch
- Proven track record of writing stable production code
- Strong experience with automated testing beyond unit tests
- Excellent analytical and problem-solving skills
- Strong communication and collaboration skills
What We Do
Today, millions of us work remotely, and we wouldn’t want it any other way. We’ve discovered that having more flexibility to work wherever and however we want frees us to bring our best at work and in life. ControlUp's Digital Employee Experience management platform empowers IT teams to make remote work simple and more reliable.
