About the job
At Backbase, we don’t just deliver software – we redefine how people around the world manage their finances. We are building a new team in Kraków and are looking for a Senior Frontend Engineer for our Digital Engage and Customer Lifetime Orchestrator (CLO) domains.
What you'll do
You will design systems that are true game-changers:
Digital Engage: An intelligent campaign management platform (Push, WhatsApp, Email) featuring advanced segmentation.
CLO & AI Transformation: We leverage LLMs (OpenAI) and ML models for real-time offer personalization and content/image generation.
Conversational Banking & PFM Coach: We are building LLM-based voice assistants and chats that help customers plan financial goals and manage their accounts.
Global Scale: Over 100 financial institutions worldwide (USA, Europe, Asia, Africa). Your architectural decisions will impact millions of users.
Who you are
You have 5+ years of relevant working experience working on complex products;
- You have excellent communication skills in English, spoken and written;
You have a solid background in software development including design;
- You are able to communicate clearly and confidently across all levels to get buy-ins from technical stakeholders as well as from your team members;
- You have strong Angular and Typescript skills;
- You have worked with RxJS and understand design patterns;
- Experience in Vue.js will be considered an advantage;
- You commonly use Gulp, Grunt and/or Webpack in your projects;
- Having hands-on experience with build systems like Jenkins is a plus;
- You have experience with non-functionals such as security, performance, scalability etc.;
- You have a solid understanding of Enterprise Integration Patterns.
What we offer
- Competitive salary + annual bonus.
- €1,000 per year for your professional development.
- Kraków Office: Daily lunches, community breakfasts on Wednesdays, and hybrid work.
- Full benefits package (medical and more).
Want to have a real impact on a global fintech product? Let’s talk!
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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