The Job in short
As a Frontend Engineer in the Customer Success Department, you are responsible for both development and spot-on support. Together with a cross-functional team, you integrate our products seamlessly and on time. As soon as you enter the customer’s world, the pressure is on, the clock is ticking, and customer expectations are sky-high. You will encounter situations that demand prompt, yet smart actions.
Meet the job
Your goal is to seamlessly integrate the Backbase platform into our customers’ systems and then build on top of that, making a final solution perfectly tailored towards customer needs. During projects, you take on the expert role for anything related to the frontend.
You deliver jaw-dropping, award-worthy frontend experiences. You push the envelope when implementing modern UI/UX patterns, across the board, including motion design and animations. You basically think and act like an entrepreneur.
We love clean, maintainable code as we are building an expanding product that’s not even halfway yet. Backbase moves fast so you need to be capable of getting in-depth knowledge on the product wishes and the company within a short amount of time. Collaborative innovation is key within Backbase and you know how to clearly share your vision and ideas to developers, designers and business stakeholders.
Depending on the customer’s location you occasionally find yourself abroad and on-site during implementations for short periods of time. Since you are the closest link to our customers it is part of your job to work closely with our R&D department for new product development. You think of cool modern features and you signal customer demand.
How about you
- Your knowledge of Javascript (Angular / AngularJS), RxJs, CSS (SASS) and HTML is very good;
- You are happy to work with Bootstrap;
- You are comfortable working with web technologies; your knowledge in this area is up to date.
- You are already based in Kraków, Poland
- You are ready to come to the office twice per week
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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