What you'll do
- Own the configuration, performance, and continuous optimization of fraud models and rules, thresholds, and decision logic
- Be accountable for fraud KPIs and take active ownership of improving performance over time
- Conduct in-depth impact and root-cause analysis to support data-driven decision-making
- Translate operational insights and risk appetite into tangible detection and mitigation actions
- Collaborate closely with the Machine Learning team to align model outputs with fraud logic and improve overall prevention and detection performance
- Review, propose, and implement changes to thresholds, escalation logic, and risk controls in coordination with the Fraud Strategy Lead
- Contribute to the drafting and refinement of fraud-related policies, procedures, and risk documentation
- Partner with stakeholders across Compliance, Product, and Operations to align mitigation strategies, process changes, and regulatory requirements
- Stay up to date on fraud trends, typologies, and industry best practices
Who you are
- Several years of experience in fraud prevention, fraud analytics, or risk management within financial services or fintech
- Strong understanding of fraud typologies, detection strategies, and risk control frameworks
- Proven ability to own performance metrics and drive measurable improvements
- Highly analytical, with the ability to translate complex data into clear insights and actions
- Comfortable working at the intersection of rules-based controls and machine learning models
- Confident communicator, able to present insights to both technical and non-technical stakeholders
- Structured, accountable, and comfortable making risk-based trade-offs
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What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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