We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About the role
This is an exciting opportunity for an analytical and collaborative Senior FP&A Manager to shape financial strategy and performance across Civica’s global business. Supporting senior leaders and reporting to the FP&A Director, you will play a central role in strategic planning, forecasting, and financial analysis, helping to translate data into insights and enable confident decision-making.
If you enjoy making sense of complex data, building models that bring clarity, and working closely with stakeholders to understand what drives results, this role offers the chance to make a real impact. In this role, you will:
- Work closely with senior leaders to understand key financial and operational drivers across Divisional and Functional teams
- Build and maintain driver-based financial models to support strategic planning, budgeting and forecasting
- Lead the monthly forecasting process, including scenario modelling for renewals, upsell, cross-sell and churn
- Prepare materials for the Board and Executive team on budget, forecast, and business performance
- Evaluate forecasts and highlight key risks and opportunities through scenario planning and predictive modelling
- Provide visual dashboards and commentary that clearly communicate business performance and insights
- Strong financial modelling and forecasting skills, including experience with SaaS metrics (ARR, churn, NRR, bookings vs billings)
- Proven ability to work with senior stakeholders to understand and explain business performance
- Advanced Excel and data analysis skills, with the ability to visualise and present complex information clearly
- Experience using planning systems such as Workday Adaptive, and familiarity with Salesforce or similar CRM tools
- Highly organised with excellent attention to detail, and a curious mindset that seeks to understand and improve
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
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What We Do
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.
