Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity across every touchpoint.
Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here.
The Role
We’re hiring a Senior Forward Deployed Engineer to lead implementations of our AI platform directly with customers. This role is ideal for an experienced technically fluent builder who thrives at the intersection of engineering and problem solving; someone who wants to be hands-on with code while shaping how some of the world’s most recognizable brands modernize their content operations.
As a Senior FDE, you’ll own full-stack development for enterprise deployments, working side-by-side with customers to map complex workflows into scalable generative systems. You’ll move between discovery, prototyping, implementation, and post-launch optimization - translating real-world pain points into elegant technical solutions.
What You'll Own
- Lead technical discovery and implementation for new enterprise customers, translating nuanced business processes into robust AI-native solutions.
- Build, deploy and optimize features that integrate customer systems with Gradial’s LLM driven platform.
- Develop reusable tools, adapters and configuration layers to support scalable enterprise onboarding.
- Collaborate with customer stakeholders (mainly within marketing, operations and engineering) to define requirements, surface edge cases and iterate in real time.
- Work closely with Gradial’s product and engineer teams to incorporate learnings from the field into our core roadmap.
- Contribute to internal technical documentation and implementation playbooks that accelerate future deployments.
- Own performance, reliability and maintainability for the solutions you ship, from backend architecture to customer UX.
What We're Looking For
- 5+ years of software engineering or technical implementation experience, ideally in customer-facing contexts.
- Experienced in programming languages such as TypeScript or similar, with a strong understanding of APIs and systems integration.
- Ability to rapidly understand unfamiliar technical ecosystems (CMS, DAM, workflow tools) and build integration paths.
- Excellent communication skills. Confident translating for both technical and non-technical stakeholders.
- High ownership mindset with comfort operating independently, navigating ambiguity.
- Demonstrated experience working with enterprise customers; particularly in content, marketing or digital operations.
- Experience with LLMs, generative AI pipelines and agent-style automation frameworks.
- Prior consulting, technical solution engineering or internal tools engineering experience.
- Willingness to travel occasionally (<10%) for customer discovery, deployment and relationship building.
Compensation
The salary range for this position is $130,000 – $210,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.
You'll thrive here if you...
- Embrace AI as a core tool for problem-solving, creativity and scale.
- Show a strong work ethic, high ownership and bias toward action.
- Communicate with clarity and curiosity.
- Thrive in fast-paced, hyper-growth environments; where building is always better than maintaining the status quo.
What we offer
- Meaningful equity and competitive salary
- Comprehensive health, dental and vision coverage
- Fast-paced environment with autonomy and ownership
- Real impact, zero bureaucracy
- A front-row seat to building category-defining AI infrastructure
AI Literacy & Interviewing Tools
As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.
Privacy Policy
By submitting your application to Gradial, you acknowledge that any personal data you provide will be processed in accordance with our Privacy Policy. This includes the collection, use, and storage of your information for the purposes of evaluating your qualifications and communicating with you about your candidacy. We handle applicant data with care and in compliance with applicable data protection laws.
If you have any questions about how your information is used, please refer to our Privacy Policy or contact us directly.
Applicants who require reasonable accommodation to participate in the application or interview process should contact us at [email protected] to request assistance.
Skills Required
- 5+ years of software engineering or technical implementation experience
- Experience in TypeScript or similar programming languages
- Strong understanding of APIs and systems integration
- Experience with LLMs, generative AI pipelines and agent-style automation frameworks
- Ability to rapidly understand and integrate CMS, DAM, and workflow tools
- Demonstrated experience working with enterprise customers in content, marketing, or digital operations
- Excellent communication skills for technical and non-technical stakeholders
- High ownership mindset; ability to operate independently and navigate ambiguity
- Full-stack development experience with attention to performance, reliability and maintainability
- Willingness to travel occasionally (<10%)
What We Do
Gradial is the enterprise generative AI platform for transforming content management and customer journey intelligence. Gradial leverages frontier generative image and text models to enable personalized digital experiences at scale. We empower creative teams to bring their vision to life using words and truly differentiate their brand's voice in a sea of content.
