The Senior Forward Deployed Engineer embeds with BU teams to turn business problems into working product, owning solutions end-to-end from rapid prototype through production deployment and BU adoption. Rather than handing off specs, the Senior FDE builds, integrates, and ships in the field — partnering closely with BU stakeholders, data teams, and Core Tech to deliver solutions that create measurable business impact and scale across the organization.
Responsibilities- Embed with BU teams to understand operational problems firsthand, then design solutions that fit their real-world context
- Ability to build production-grade software end-to-end — data pipelines, integrations, APIs, and applications
- Prototype and iterate rapidly in the field, validating against live data and real users before scaling
- Apply AI/ML and LLM capabilities where they create real leverage — building agents, automations, and data products
- Integrate solutions with existing platforms, data sources, and enterprise systems (cloud, data warehouse, internal APIs)
- Own technical delivery from architecture and implementation through deployment, monitoring, and handover
- Partner with Core Tech to ensure solutions meet platform, security, and data-governance standards for production
- Instrument solutions to measure impact, tracking BU Adoption Rate and P&L outcomes, and iterate on the results
- Communicate progress, risks, and technical trade-offs clearly to BU leaders and the Innovation Steering Committee
- Set technical standards, and contribute reusable patterns to the Innovation team’s playbook
Requirements
- Proven experience as a software, solutions, or forward deployed engineer, shipping production systems in a customer or BU-facing role
- Strong full-stack engineering skills — building applications, APIs, and data pipelines in a modern language (e.g., Python, TypeScript, Go)
- Hands-on with cloud and data platforms, and system integration (e.g., Azure, Databricks, SQL, REST APIs)
- Practical experience applying AI/ML or LLMs to real problems — prompt engineering, agents, RAG, or model integration
- Excellent communication in both Thai and English, able to work directly with BU stakeholders and present technical trade-offs to executives
- Comfortable owning delivery end-to-end and iterating fast in ambiguous, real-world environments
- Able to turn vague business problems into deployed, adopted solutions
Skills Required
- Proven experience as a software, solutions, or forward deployed engineer shipping production systems in a customer- or business-unit-facing role
- Strong full-stack engineering skills building applications, APIs, and data pipelines
- Experience with a modern programming language such as Python, TypeScript, or Go
- Hands-on experience with cloud and data platforms and system integration
- Experience with Azure, Databricks, SQL, and REST APIs
- Practical experience applying AI/ML or LLMs, including prompt engineering, agents, RAG, or model integration
- Excellent communication skills in Thai and English
- Ability to work directly with business-unit stakeholders and present technical trade-offs to executives
- Ability to own delivery end-to-end and iterate quickly in ambiguous, real-world environments
- Ability to turn vague business problems into deployed and adopted solutions
What We Do
Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.
