Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.
About The Role:We are seeking an Senior AI Agent Engineer to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.
*Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office)
Key Responsibilities:- Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.
- Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.
- Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.
- Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.
- Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.
- Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.
- Provide post-sales support to ensure customer satisfaction and continued product success.
- Create and maintain technical documentation, including integration guides, FAQs, and best practices.
Must have
- 5+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment
- Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms.
- Strong technical background with experience in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
- Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines.
- Strong problem-solving skills and a proactive approach to addressing customer challenges.
Nice to have
- Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments.
- Experience in the insurance technology or financial services industries.
- Previous experience working in a startup or high-growth environment.
- Certifications in cloud platforms such as AWS, Google Cloud, or Azure.
Salary Range: $140,000-$180,000
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
Benefits:- Competitive salary with equity options
- Flexible PTO
- 401(k) plan
- Comprehensive health, dental, and vision insurance
- Flexible work environment
- Collaborative and innovative company culture
Skills Required
- 5+ years of experience in a solutions engineering or technical consulting role
- Bachelor's degree in Computer Science, Engineering, or a related field
- Extreme sense of ownership, urgency, and customer obsession
- Experience with programming languages such as Python, Java, or similar
- Familiarity with APIs, data integration, and cloud platforms
- Strong technical background in software development, system integration, and cloud-based solutions
- Excellent communication and presentation skills for technical and non-technical audiences
- Proven ability to manage multiple customer engagements simultaneously under tight deadlines
- Strong problem-solving skills and a proactive approach to addressing customer challenges
- Familiarity with AI, machine learning, and data analytics technologies
- Experience in the insurance technology or financial services industries
- Previous experience working in a startup or high-growth environment
- Certifications in cloud platforms such as AWS, Google Cloud, or Azure
Liberate Innovations Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Liberate Innovations and has not been reviewed or approved by Liberate Innovations.
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Healthcare Strength — Comprehensive medical, dental, and vision insurance, alongside mental health and wellness programs, life, and disability coverage are emphasized. These offerings signal a broad health safety net for employees.
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Equity Value & Accessibility — Equity is available for all employees, positioning staff as owners in the company’s growth. This ownership emphasis complements core cash components to enhance total rewards.
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Leave & Time Off Breadth — Flexible PTO, paid holidays, and paid sick days are provided. These time-off options support rest and work-life balance.
Liberate Innovations Insights
What We Do
Liberate Innovations Inc. is a software-as-a-service (SaaS) platform for the P&C insurance industry to fully automate claims and underwriting journeys enabling P&C insurers to deliver an exceptional customer experience at the industry’s lowest cost. Insurers use the cloud-based low-code platform to build digital self-serve experiences and orchestrate an ecosystem of solutions providers and core systems to automate complex business processes. For more information, visit www.liberateinc.com.
Why Work With Us
Liberate is a fast-growing, exciting San Francisco-based AI Startup (Series B) that still maintains a people-first culture.
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