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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
ABOUT THE TEAM
The Financial Systems team is at the forefront of optimizing and innovating Braze's financial applications, data management, security, and business processes. Our team is driven by a core mission of enhancing system efficiency, aiming to uncover and eliminate inefficiencies, and empowering functional teams to achieve new levels of productivity. We prioritize optimization based on end-user satisfaction, system integrity, and the agility of deployment.
As a team, we lead transformational initiatives, introducing new operational capabilities and offering comprehensive post-production support. We are dedicated to ensuring that Braze's financial systems are not only robust but also constantly evolving. Our pursuit is to provide a foundation that enables the company to thrive and adapt in a dynamic business landscape.
ABOUT THE ROLE
As a Senior Financial Systems Administrator, your primary role will be to manage and enhance the Coupa Procure-to-Pay (P2P) platform, NetSuite, and DealHub. Your focus will be on ensuring system integrity and prioritizing the needs of end-users, functional teams, and the business. You will collaborate with the Financial Systems Engineering Manager at Braze to deliver continuous improvements to our Financial Systems Ecosystem and associated processes.
WHAT YOU’LL DO
- Administer the Coupa P2P platform, NetSuite, and DealHub, including configuration, testing, and maintenance to align with organizational needs
- Collaborate with finance, accounting, procurement, accounts payable, and deal desk teams to identify and implement system enhancements and updates
- Conduct rigorous testing in accordance with software development lifecycles and our change management policy
- Develop and update system documentation, including architectural flowcharts, data dictionaries, dependency mappings, business requirements documents, functional design documents, user manuals, test scripts, and training materials
- Develop and maintain system-related training materials and deliver training to end-users to promote adoption and sustained utilization
- Assist in the development of reusable templates for the team
- Provide audit support for SOX compliance, including report generation, documentation development, and completeness and accuracy checks
- Stay abreast of new features and functionality in Coupa Expenses & P2P, NetSuite, and DealHub, and provide recommendations for adoption
WHO YOU ARE
- Strong system acumen with a keen interest in understanding how systems support the larger business
- Ability to adapt and thrive in a rapidly changing environment with competing priorities
- Excellent organizational and problem-solving skills
- Exceptional written and verbal communication skills
- At least one of the following:
- 6+ years of system administration experience related to corporate Expenses, Procure to Pay, Quote to Cash, Contract Lifecycle Manage, or Record-to-Report
- 5 years of experience administering Coupa, DealHub CPQ, or Netsuite
- 3+ years of experience implementing multiple instances of Coupa, DealHub CPQ, or Netsuite
- Deep understanding of Expense, Procure-to-Pay, or Quote to Cash systems and ability to stay informed of technology changes
- Ability to handle multiple projects and responsibilities with competing priorities
- Ability to work independently and collaborate effectively
- Ability to maintain confidentiality around sensitive information
PREFERRED QUALIFICATIONS
- Experience implementing Coupa Procure to Pay software or DealHub CPQ software
- Experience working with Netsuite and Salesforce
- Experience with compliance frameworks, including SOX and SSAE16 SOC
- Experience working at a public company
- Experience with NetSuite and the Coupa/NetSuite Integration bundle
- Strong Excel or Google Sheets skills
- Strong Flow Diagram skills
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Top Skills
What the Team is Saying
What We Do
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Why Work With Us
We believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony—while we all navigate rapid, global growth—together. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make a tangible impact .
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Braze Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
