LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
This position will report to the Head of Internal Audit and working hours will be 2:00pm - 11:00pm IST.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)
You believe data-led decision making is the norm
You see feedback or failure as motivation to learn and to grow
You relate to our core principles and want to work with experts in their respective fields
You will:
- Assist and support the testing strategy for Business Process controls design and operating effectiveness, entity level controls, and other dependencies.
- Perform SOX testing as well as compliance & operational audits.
- Updating key SOX documentation such as risk & control matrices, flowcharts, data flow diagrams, and narratives.
- Assist Internal Audit Manager and Head of Internal Audit with annual SOX scoping and audit planning.
- Assist Internal Audit Manager and Head of Internal Audit with development and execution of the enterprise risk assessment process.
- Assist within system implementation control evaluations.
- Facilitate communication with external auditors and internal process owners.
You have:
- Degree in Accounting, Finance or Business.
- 1-3 years of relevant SOX and internal controls experience, preferably in a public accounting firm or the equivalent of public company experience.
- Experience with SaaS/Agile IT environments.
- Experience with operational and compliance audits.
- Working experience and knowledge of Sarbanes Oxley internal control requirements.
- Strong technical knowledge of COSO and other controls & compliance frameworks.
- Strong technical knowledge of US GAAP requirements.
- Ability to work in an agile/fast-paced environment and process information quickly.
- Strong critical thinking skills & attention to detail.
- Ability to work independently and also collaborate with departments.
- Strong written & verbal communication skills.
- Ability to adjust changing priorities in order to meet deadlines (internal & external).
Benefits:
- Health: medical, dental, and vision
- Time away: vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer
Why you’ll love working here:
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging at LivePerson:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
What We Do
Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.
Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.
Why Work With Us
We build warmth into our work and our workplace by making all people feel seen, valued, and heard.
Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.