Senior Financial Analyst

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Strategic Finance team at Genesys is responsible for leading the company’s financial forecasting and reporting for executives and investors, including developing the company’s annual budget and long-range plans and providing executives with regular analysis of the company’s performance across key strategic goals. This Senior Financial Analyst role will lead expense forecasting and strategic projects for several functions and work closely with finance and business partners at all levels of the company including senior executives. We are looking for a driven and accomplished finance professional with a proven track record of delivering results who is looking to grow their career by being a key strategic partner to Genesys senior executives.

Responsibilities:

• Become a trusted partner and advisor for Genesys senior executives and other cross-functional teams to provide financial decision-making support.
• Develop and own budget and forecasting process including headcount, non-labor expenses for Bad Debt, VAT, Insurance and special projects.
• Perform financial analysis of cloud infrastructure and technology costs, evaluate AI-related investments and business cases, and provide recommendations to optimize spending, resource utilization, and operational outcomes. 
• Partner with business leads, Finance, and Legal teams to set and execute on the function’s strategic plans
• Generate variance analyses, bridges, and presentations that explain trends and takeaways for leadership, board of directors, and other external investor communications.
• Perform month-end closing activities including accrual preparation and coordination with accounting.
• Reconcile and ensure consistency of data from various sources and assist in driving the automation of reports and analyses.
• Analyze and interpret data to develop insights and recommendations.
• Support ad-hoc finance projects to help leadership make financially sound decisions.

Qualifications / Skills Desired and Preferred:

• Bachelor’s degree in Finance, Accounting or other relevant degrees.
• 2-4 years experience in corporate finance, consulting, or financial services SaaS/Cloud industry experience is a plus.
• Advanced Excel & financial modeling skills.
• Superior attention to detail and quality.
• Proficient in PowerPoint, business intelligence (Tableau/PowerBI), planning, ERP, and reporting systems. Prior experience with Workday Adaptive a plus.
• Excellent communication, interpersonal, collaboration and consultative skills. Inquisitive and growth mindset in approaching complex problems.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.