The Role
Leads a 25+ person transactional finance team across accounts payable, accounts receivable, store cash, card settlements, ecommerce receipts, reconciliations, and month-end close. Owns financial controls, audit readiness, KPIs, finance systems, automation, process improvement, vendor management, and stakeholder escalations while partnering with retail, ecommerce, customer service, and accounting teams.
Summary Generated by Built In
We’re looking for a Senior Finance Manager to lead our Transactional Finance teams. Managing a team of 25+ across a fast-paced, multi-site omnichannel retail environment, you will play a key role in ensuring the smooth, accurate and controlled processing of high-volume transactions.
This is a highly visible leadership role with real scope to shape and improve how transactional finance operates. You will drive strong financial control, enhance service delivery, and lead automation and process improvements that support the wider business as it continues to grow.
Key Responsibilities
- Lead, develop and motivate the transactional finance team, setting clear objectives and driving high performance.
- Oversee end-to-end processing across accounts payable, store cash, card settlements, ecommerce receipts and accounts receivable, ensuring accuracy, completeness and timeliness.
- Maintain robust financial controls and reconciliations across key areas, including store cash, card receipts, payment gateways, ecommerce settlements, refunds, chargebacks and gift cards.
- Own the transactional finance month-end close, ensuring strong balance sheet integrity, accurate accruals and timely resolution of outstanding items.
- Continuously enhance financial controls, policies and procedures to support strong governance, audit readiness and compliance.
- Develop and monitor transactional finance KPIs, providing clear reporting on service levels and control performance to senior finance stakeholders.
- Contribute to wider finance and business transformation initiatives, supporting change and continuous improvement.
- Drive automation and process efficiencies to reduce manual intervention and strengthen control.
- Own and develop finance systems supporting transactional processes, driving optimisation, data integrity and effective integration with upstream and downstream systems.
- Act as a senior escalation point for complex operational, supplier and customer queries, ensuring timely and effective resolution.
- Deliver a high-quality service to internal and external stakeholders interacting with finance operations.
- Partner cross-functionally with retail, ecommerce, customer service and accounting teams to improve end-to-end processes.
- Manage third-party service providers, ensuring value, performance and continuous improvement.
- Support external audits, including financial and tax, ensuring readiness and strong control evidence.
We would like to meet someone who is
- Extensive experience in a senior transactional finance, shared services or finance operations role within a high-volume environment (ideally retail or ecommerce).
- Strong technical knowledge of accounts payable, accounts receivable, bank reconciliations and financial controls.
- Proven leadership experience, with a track record of building and developing high-performing teams.
- Experience working with finance systems and delivering system or process improvements within transactional finance environments.
- Highly analytical, with the ability to interpret large data sets and drive informed decision-making.
- Strong stakeholder management and communication skills, with the ability to influence and challenge effectively.
- Resilient, well-organised and detail-oriented, with the ability to prioritise and deliver in a fast-paced environment.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
About
At Mountain Group, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Group to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
Skills Required
- Extensive experience in a senior transactional finance, shared services, or finance operations role within a high-volume environment, ideally retail or ecommerce
- Strong technical knowledge of accounts payable, accounts receivable, bank reconciliations, and financial controls
- Proven leadership experience building and developing high-performing teams
- Experience working with finance systems and delivering system or process improvements within transactional finance environments
- Strong analytical ability to interpret large data sets and drive informed decision-making
- Strong stakeholder management and communication skills, with the ability to influence and challenge effectively
- Resilience, organization, attention to detail, and ability to prioritize in a fast-paced environment
Mountain Warehouse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mountain Warehouse and has not been reviewed or approved by Mountain Warehouse.
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Affordable Benefits — Employee discount is widely considered generous, with reports of around 50% off products and periodic uniform allowances. Feedback suggests these retail perks can meaningfully offset purchases for those interested in outdoor gear.
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Strong & Reliable Incentives — Store-level and monthly sales bonus opportunities are cited for some roles and can supplement earnings. Feedback suggests incentives help soften low base pay, particularly in management or high-performing teams.
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Retirement Support — Auto-enrolment pension schemes are mentioned in regions like the UK. Feedback suggests this provides a baseline of long-term financial support for eligible employees.
Mountain Warehouse Insights
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The Company
What We Do
Mountain Warehouse is an outdoor retailer offering clothing and equipment for outdoor activities. It has developed clothing and equipment for the whole family since 1997, including hiking and ski gear. It sells a curated selection of third-party brands, while most products are designed and produced in-house exclusively for Mountain Warehouse. With stores internationally and online sales, it emphasizes quality outdoor products at accessible prices.
