About Law Debenture
Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 137-year-old FTSE250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines.
At LawDeb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other.
We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at LawDeb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.
Role Overview
The role of Senior Finance Administrator-Masterdata is responsible for managing and maintaining customer and supplier records across a variety of data bases; completing onboarding request forms, providing company certificates
and responding to customer enquiries via the Zendesk ticketing system.
Job Role & Responsibilities
- Responsible for evaluating and onboarding new customers and suppliers into the relevant LawDeb systems.
- Central point of contact for ongoing maintenance and update of customer and supplier master data.
- Respond to master data queries received adhering to agreed SLAs.
- Escalate any issues or complaints to relevant Senior Finance Team members.
- Ensure all master data internal controls are operating and monitored.
- Manage and respond to Zendesk tickets adhering to agreed service level agreements.
- Complete onboarding forms received from new customers.
- Where customers use an invoicing portal, ensure this is set up as part of the onboarding process.
- Proactively recommend continuous improvements to maximize efficiency and accuracy of existing systems and processes.
- Support audit requests and meetings as and when required.
- Contribute to the development of the Finance team processes to ensure these are cohesive, efficient, and effective.
- Undertake training and development as appropriate and engage fully in the performance management process.
- Contribute to the Law Deb culture positively, attend meetings as required, and carry out duties willingly and diligently.
- Where regulatory rules apply, abide by these in spirit and fact.
- Carry out such other tasks as you may be reasonably directed to do by the senior management team from time to time.
Essential Knowledge, Skills & Experience
- Strong attention to detail
- Outstanding numeracy, data management and manipulation skills
- Strong communication skills and an inquisitive mind
- IT literate, including strong Microsoft Excel skills
- Knowledge of Sage Intacct (preferred – not essential)
- Takes full ownership for the delivery of tasks
- Readiness to work to enhance the available resources
- A “sleeves rolled up” style of working
- Independent thinker, proactive problem-solver AND able to ask for help when needed
- Able to say “no” if needs be to ensure expectations of senior stakeholders are not mismanaged
- Resilience, willingness to listen, learn and incorporate feedback
- Diligent, analytical with excellent attention to detail without loss of pace
- Ambitious and keen to take on additional responsibility
Your Reward
- Competitive salary with performance bonus scheme
- Generous pension contribution
- Full healthcare cover
- Health cash plan
- Life assurance
- Buy/sell annual leave scheme
Additional Information
People who thrive at LawDeb make the most of this foundation to grow themselves, help us improve and have fun playing their part in building the culture that’s fuelling our growth.
LawDeb hires people based on personal merit and qualifications regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background or any other protected attribute. We celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to work. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. If you feel that you require any reasonable adjustments to be able to participate in this recruitment process, please provide further details where prompted.
Please note that we have a thorough referencing process, which includes credit and criminal record checks.
If you’d like to find out more about LawDeb and our open vacancies, please contact our careers team on [email protected].
Top Skills
What We Do
Established for over 125 years, Law Debenture today provides a wider range of services than ever before including corporate and pension trusts, process agent services, treasury management, corporate services including for special purpose vehicles, structured finance administration and whistleblowing services. Services available worldwide from offices in London, Sunderland, New York, Delaware, Hong Kong, the Channel Islands and the Cayman Islands.
