The Role
Lead large, diverse teams across premium airport food and beverage operations, delivering exceptional passenger experiences and operational excellence. Manage P&L, forecasts, budgets, CAPEX, service quality, cost control, food safety, and risk management. Drive continuous improvement, new openings, expansions, transformations, and concept development while coordinating with chefs, management teams, and suppliers across multiple high-volume outlets.
Summary Generated by Built In
Responsibilities
- Lead and inspire large, diverse teams across premium airport F&B operations
- Deliver exceptional passenger experience at scale
- Drive operational excellence, service quality, and continuous improvement
- Financial expertise to manage P&L and set forecast and corrective actions if necessary
- Play a key role in new openings, expansions, and transformation initiatives and developing concepts
If you thrive in complex operations, enjoy managing high‑performance teams, and want to shape the future of airport hospitality, this is your opportunity.
QualificationsEducation Qualification:
- Bachelor’s degree in hospitality, hotel management or any relevant field (must have).
- Master’s degree in hospitality, hotel management or any relevant field (preferred).
Work Experience:
- Minimum of 8 years’ experience in the hospitality industry, with 2 years’ experience in the executive level with proven ability in managing multiple concepts and outlets (F&B senior leadership/ directorial/ executive role).
- Pre-opening experience in high volume and premium F&B operations
- Demonstrated achievements in high revenue and cost control
- Experience and understanding of luxury and large volume hotels and multi-site restaurant operations
- Experience working with local, regional and national suppliers
- International experience in renown brands with preferably in GCC market.
Skills:
- Self-motivated and demonstrate sound leadership skills
- A keen eye for opportunity identification and a high level of motivation
- Able to create personalized F&B experience
- Able to prepare & submit the annual CAPEX and staff budget
- Planning and Organizational skills are a key to be successful in this role
- Capable of sharing recommendations and clients comments with the Executive Chefs and F&B Management team.
- Excellent communication skills
- Experienced in food safety, OHS, quality assurance and risk management.
Skills Required
- Bachelor's degree in hospitality, hotel management, or a relevant field
- Master's degree in hospitality, hotel management, or a relevant field
- At least 8 years of hospitality industry experience
- At least 2 years of executive-level experience in F&B senior leadership, directorial, or executive roles
- Experience managing multiple concepts and outlets
- Pre-opening experience in high-volume and premium F&B operations
- Proven achievements in high revenue and cost control
- Experience with luxury and large-volume hotels and multi-site restaurant operations
- Experience working with local, regional, and national suppliers
- International experience with renowned brands, preferably in the GCC market
- Experience in food safety, occupational health and safety, quality assurance, and risk management
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The Company
What We Do
Emirates Flight Catering is one of the world’s largest catering operations, serving hospitality groups, organisations, and more than 100 airline customers. It provides airline, events, and VIP catering, plus laundry, food production, and airport-lounge food-and-beverage services. Its large-scale facilities produce meals using advanced food-processing and handling systems, while diversification includes retail products, e-commerce, and Emirati catering at Dubai International Airport.
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