Senior Experience Designer (Product & Design Platform) - Advanced English

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Chile
Remote
Senior level
Cloud • Information Technology • Software • Analytics
Global tech consultancy blending design, engineering and AI to help businesses thrive through innovation.
The Role
Senior Experience Designer collaborates in delivering technology projects, focusing on design strategies, user insights, and cross-disciplinary teamwork to enhance digital products.
Summary Generated by Built In

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.

Job responsibilities
  • Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
  • Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
  • Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
  • Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
  • Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
  • Facilitate workshops and develop design strategies that connect user insights to business and product direction
  • Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
  • Support less-experienced designers and contribute to the broader design community at Thoughtworks
Job qualifications
Technical skills
  • Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery — not just one phase
  • Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
  • Experience contributing to or working with Design Systems or Design Platforms in a product context
  • Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
  • Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
  • Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
  • Advanced English and Spanish are required (both non-negotiable given the client and team context)
Professional skills
  • You bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
  • Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
  • You understand stakeholder management and can build trust with clients throughout a project
  • A passion for contributing to the experience design community at Thoughtworks
  • We would love it if you shared a portfolio link that showcases your expertise in Digital products - Web and Mobile. Enterprise / SaaS Experience in your field is essential.


If you have most but not all of the skills we ask for, don’t worry! You don't have to check all the boxes. Feel free to apply!

Other things to know
Learning & Development (L&D)

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Benefits

We offer thoughtful, well-rounded benefits to support your personal and professional development goals and your health and well being. Benefits packages are periodically reviewed to provide the best work experience, ensuring everyone is supported on their journey with us. 
Some of the perks you will enjoy while working with us are:

  • Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance)
  • Keep growing thanks to Learning budget 
  • Enjoy 2 days extra days off per year for learning
  • Take care of your mental well-being thanks to our budget
  • Get a work from home budget 
  • Team outing budget 
  • Business trips will be stress free thanks to travel insurance 
  • Enjoy working in an international, diverse and inclusive environment
Our contribution to the Tech community

Our job is to foster a vibrant community where technologists from all walks of life come together to build solutions that look past the obvious. One of the ways we do this is through our Technology Podcast.


About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

We work remotely from all around Spain. Check out where our Thoughtworkers are based in the country.

#LI-SPAIN

See here our AI policy.

Thoughtworks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thoughtworks and has not been reviewed or approved by Thoughtworks.

  • Leave & Time Off Breadth Paid time off includes vacation accrual from day one with rollover, personal/sick days, development and service days, and a long‑tenure paid sabbatical. Policies also emphasize comprehensive leave for rest, illness, and rejuvenation.
  • Healthcare Strength Health coverage spans medical, dental, and vision and often extends to families, complemented by mental‑health support through Lyra and Headspace. In some regions, private providers and wellness rewards further bolster healthcare access.
  • Parental & Family Support Parental leave is positioned as generous across regions, with fully paid options in some markets and a comprehensive fertility policy. Adoption and broader family supports are also highlighted.

Thoughtworks Insights

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The Company
HQ: Chicago, IL
7,674 Employees
Year Founded: 1993

What We Do

We are a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise. For 30 years, our commitment to design-led thinking, engineering excellence and innovation means we prioritize people, build teams with strong technical foundations and embed AI into every step of the process – not just as a tool but as a mindset. It’s this approach that sets us apart, sparks bold ideas and empowers us to drive real, lasting innovation. We’re not preparing for the future – we’re defining it.

Why Work With Us

As technologists, we have a unique role to play in how technology should benefit all of society, pursuing a more equitable future. Part of that role is to continuously educate ourselves on the issues that matter to the causes we believe in. We recognize our privilege and strive to see the world from the perspective of the most vulnerable.

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