Senior Experience Design Lead

Posted Yesterday
Be an Early Applicant
Chicago, IL, USA
Hybrid
115K-195K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
Dynamic careers. Brighter futures. Achieve greater.
The Role
Lead experience design and research for digital products and services. Create wireframes, mockups and prototypes using the NT Digital Design System and Figma; guide design decisions, conduct feature-level research, influence business and technology outcomes, collaborate with cross-functional teams (often agile), and mentor less-experienced designers.
Summary Generated by Built In

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


Summary

The senior lead designer guides work in the Experience Design & Research practice, envisioning digital and service experiences for BU products and initiatives.
Senior lead designers tactically and strategically contribute to design and business objectives at varying stages of discovery, development, and delivery in collaboration with peers and stakeholders. They lead research for specific features and services in with their peers and counterparts in business and technology teams. They are responsible for differentiating experiences reflective of Northern Trust’s capabilities and business objectives as well as client and partner needs and behaviors.
Sr lead designers take responsibility for specific features or processes within a product or capability team, taking accountability for research activities or objectives with manageable risks and resource requirements. They act as a resource for colleagues with less experience.

Major Duties :

1. Works to improve user experiences with technology and business collaborators
2. Guides design to meet objectives and outcomes, influences business and technology decisions with user needs in mind
3. Contributes to an open culture that enables employees’ development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism
4. Creates user experiences, from low-fidelity sketches to high-fidelity mockups and prototypes while applying the NT Digital Design System.
5. Provides creative direction and conducts design reviews, balancing design decisions between research, technology, and business unit objectives
6. Solves complex problems and takes new perspectives on existing solutions
7. Exercises judgment based on the analysis of multiple sources of information
8. Works within broad guidelines and policies
9. May collaborate in an agile environment or ad hoc in emerging experience projects.
10. Guides designers and researchers relative to the current project or digital product
Knowledge :

• Ability to put Human-Centered Design and UI/UX best practices to work within a professional setting, as demonstrated in a work portfolio
• Proficiency in a range of relevant design methods and concepts, which may include low-fidelity sketching, information architecture, wireframe development, usability testing, research planning, competitive analysis
• Strong design skills in multiple competency areas (visual, interaction, information architecture, product)
• Able to present work and decisions effectively, through presentation and storytelling skills
• Ability to recognize, predict and incorporate use cases and user interactions into design
• Highly flexible, adaptable to change and comfortable with ambiguity and critique

• Experience working with design systems, using and managing Figma libraries.
• Effective use of collaborative/communication tools
• Clear growth mindset, looking for opportunities to learn and motivated to approach challenges proactively
Experience :

• 9+ years demonstrated work experience delivering digital experiences
• Educated in design or related field, formally or though comparable training
• Design thinking and UI/UX best practices, as demonstrated in a portfolio of professional work.
• Experience working with a cross-functional team or large-scale software development lifecycle, preferably in an agile environment, is desired

#LI-HY

#LI-CL1

Salary Range:

$114,500 - 194,700 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.


Skills Required

  • 9+ years delivering digital experiences
  • Portfolio demonstrating design thinking and UI/UX best practices
  • Experience with design systems and managing Figma libraries
  • Proficiency in design methods (sketching, information architecture, wireframes, usability testing, research planning)
  • Strong design skills across visual, interaction, and information architecture
  • Experience working with cross-functional teams and large-scale software development lifecycles (preferably agile)
  • Ability to present work and provide design direction; effective communication and storytelling skills
  • Authorized to work in the U.S. without employment-based visa sponsorship

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
  • Leave & Time Off Breadth PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
  • Parental & Family Support Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.

Northern Trust Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

Gallery

Gallery

Similar Jobs

MetLife Logo MetLife

Consultant

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
100K-130K Annually

MetLife Logo MetLife

Customer Care Advocate - Virtual 8.3.26 - 18516

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
42K-42K Annually

MetLife Logo MetLife

AVP, Disability & Absence Claim Operations

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
200K-235K Annually
Hybrid
Chicago, IL, USA
1515 Employees
115K-160K Annually

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account