As Senior Expansion Account Executive, you have the opportunity to serve, help, and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will help lead Shopmonkey’s customer expansion initiatives. You are responsible for building relationships with customers and driving adoption and engagement with key value-add products and features including the marketing suite. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.
You Will Have The Opportunity To:- Grow new revenue by building relationships with high-potential prospective users
- Build and maintain a pipeline of high-quality opportunities
- Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customer’s lives
- Communicate accurate and realistic forecast information to the management team by ensuring our CRM is being utilized and managed effectively
- Learn tried and true SaaS sales strategies
- Learn all about the Shopmonkey full product suite, our customer's journey, and the automotive industry
- Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help
- Identify areas of the software that our customers are engaging in, drive deeper adoption, up-sell and cross-sell additional products and services
- Communicate thoughtful, customized solutions that help customers move forward and grow their business
- 2+ years of closing sales experience, with a track record of top performance.
- Ability to understand Shopmonkey's technology platform and build meaningful relationships with customers of varying technical savvy.
- Aptitude to operate in a highly ambiguous and fast-paced environment.
- A demonstrated passion for the startup community and new technology businesses.
- Thirst for personal growth, team player mentality, and willingness to teach and learn.
- Have a clear, professional, friendly and informative communication style
- Have a deep sense of empathy and experience in a customer-facing roles
- Adapt quickly to changing priorities and evolving customer needs
- As a nice plus, truly appreciate cars and/or are familiar with the automotive industry
This average OTE for this position is $130,000-$150,000. The range provided is Shopmonkey’s reasonable estimate of the compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
- 11 paid holidays
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations
- Group volunteer efforts
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
- Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
- Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
- While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
Skills Required
- 2+ years of closing sales experience with a track record of top performance
- Ability to understand the Shopmonkey technology platform and build relationships with customers of varying technical expertise
- Ability to operate in an ambiguous, fast-paced environment
- Passion for startups and new technology businesses
- Clear, professional, friendly, and informative communication style
- Empathy and experience in customer-facing roles
- Ability to adapt quickly to changing priorities and customer needs
- Appreciation for cars or familiarity with the automotive industry
What We Do
Shopmonkey, the leading auto repair shop software company, is a cloud-based solution that consolidates the complexities of running an auto repair business — from appointment scheduling to parts ordering, to managing inventory and processing payments — all onto a single platform. We help repair shops consolidate tools, save time, and streamline their entire operation with simple, easy-to-use software.
