- Experience in handling processes such as Subrogation, Arbitration, claim intake, setup, assignment, processing support, etc.
- Ability to analyze available documents to determine if there is evidence to pursue recovery from the third party
- Collect and upload supporting documentation for subrogation
- Provide detailed updates on claim status through emails & letters
- Submit files to Arbitration if required based on damage analysis
- Coordinate and document regular updates for cases with outside collection agencies and attorneys when necessary
- Critical thinker, detail oriented, problem solver
- Ability to understand and analyze available documents & emails
- Clear and effective documentation skills
- Proficient in computer navigation skills and typing
- Work through the subrogation lifecycle by preparing the claim with all required documents and proofs
- Maintain regular communication with Insured, Copart, Claim adjuster and other involved parties.
Graduation with 24-48 months experience in P&C Insurance
Skills Required
- Experience handling subrogation, arbitration, claim intake, setup, assignment, and processing support
- Ability to analyze documents and emails to determine evidence to pursue third-party recovery
- Collect and upload supporting documentation for subrogation
- Provide detailed updates on claim status via email and letters
- Submit files to arbitration when required based on damage analysis
- Coordinate and document regular updates with outside collection agencies and attorneys
- Critical thinking, detail orientation, and problem solving skills
- Clear and effective documentation skills
- Proficient computer navigation skills and typing
- Graduation with 24-48 months experience in P&C insurance
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
