Senior Executive

Posted 8 Days Ago
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Indore, Madhya Pradesh
Senior level
Industrial
The Role
The Senior Executive will oversee the development of Authorized Service Centers (ASCs) for Mechanical Seals and ensure targets for standard industrial pump spares are met. Responsibilities include providing guidelines for installation and troubleshooting, product feedback for improvements, and conducting service training. The role involves monitoring ASC development and service quality while actively engaging in audits and action planning.
Summary Generated by Built In

Major responsibilities:

 

Development of ASCs for Mechanical Seal & Industrial segments Achieve yearly Standard Industrial Pumps Spares and Mechanical Seal targets of assigned area and actively participate to ensure spare business exceed target value. Provide guideline to ASCs Service Engineer for Installation, commissioning and trouble shooting. Provide Product feedback to plant team and actively participate in product improvement activities Provide product service training to customer/dealer

 

Work performed

 

Appointment of New ASC as per decided target Periodic audit of ASC and decide action plan for ASC Development. Monitor Spare stock level of ASC and decide optimum stock level at ASC to ensure prompt and reliable service to end user. Monitor the Quality of out of warranty Service Provided by ASCs Conduct product training as and where required.

 

Work contacts

  • Superiors, subordinates from BOs and ZOs, and Departments of Product Management & Support, QA, Production, Marketing services,
  • Outside KSB: End Users, sub-vendors etc.

 

Independence of operation

  • Decide suitable ASC Spare stocking strategy according to product requirements and implement same

Physical effort

  • Most of the time work from outside the desk.
  • Working beyond normal working hours to meet commitment whenever required
  • Regular movement outside office during business travel

Work conditions

  • Combination of Desk and Site work with higher traveling.

 

Top Skills

Mechanical Seal
The Company
HQ: Frankenthal
7,233 Employees
On-site Workplace
Year Founded: 1871

What We Do

ABOUT KSB

KSB is one of the world’s leading suppliers of pumps, valves and related systems.

KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.

KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.

KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.


KSB IN THE MEDIA
www.facebook.com/KSB.Company
www.twitter.com/KSBcompany
www.youtube.com/user/ksbcompany
https://www.instagram.com/ksbcompany/


FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:


• Pumps and valves for industrial applications


• Comprehensive KSB services and original spare parts


• Pumps, valves and systems for building services


• Automation and drive solutions


• Pumps, valves and systems for renewable energy applications


• Slurry pumps for mining, suction dredgers and the oil sand industry


• Pumps, valves and systems for water applications


• Pumps, valves and systems for waste water applications


• Pumps, valves and systems for energy applications

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