About the role
EXL is a global data and AI company where people, technology, and new ideas come together to solve complex challenges. We are looking for an organized, curious, and proactive colleague to support our CHRO and work closely with the Chief of Staff on HR priorities.
This role combines executive support with hands-on project coordination. You will help the CHRO stay prepared and focused, keep HR initiatives moving across teams, and learn how priorities are translated into action. It is an opportunity for a recent graduate or someone early in their career who is eager to learn, take ownership, and build a career in Human Resources.
Position: HR Projects Coordinator, Office of the CHRO
Location: New York, NY (4 days working from office)
Base salary range: $70K - $75K USD
Total compensation includes base salary and annual target bonus
- To learn more about what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Provide executive and administrative support to the CHRO and U.S. HR leadership team
Manage the CHRO and HR leadership calendar, prioritize meeting requests, and resolve scheduling conflicts.
Coordinate domestic and international travel, itineraries, and expense reports.
Organize leadership meetings, including agendas, materials, logistics, notes, and follow-up.
Draft and proofread correspondence, presentations, and other executive materials.
Track requests and commitments to help ensure timely responses.
Serve as a professional point of contact for internal and external stakeholders.
Support team events, administrative processes, and special assignments.
Handle confidential data and sensitive business information with discretion and sound judgment.
Support the Chief of Staff and HR projects
Work closely with the Chief of Staff to coordinate HR priorities, including projects focused on AI adoption, process improvement, and HR transformation.
Translate agreed objectives into practical project plans with clear activities, owners, milestones, and deliverables; maintain the HR calendar, action trackers, and progress updates.
Support the Chief of Staff in advancing the HR AI agenda, including use-case development, pilots, adoption activities, and progress reporting.
Gather business requirements, organize user testing, consolidate feedback, and track improvements for AI and digital solutions across the HR lifecycle.
Take ownership of assigned project activities, follow up with stakeholders on deliverables, and flag risks, delays, dependencies, and decisions requiring attention.
Draft HR communications, coordinate project meetings and workshops, document key decisions and next steps, and track actions through completion.
Turn information and data into concise reports and executive presentations; draft HR communications to support project delivery and adoption.
Identify practical opportunities to simplify work and use approved digital and AI tools responsibly in day-to-day activities.
Strong organizational skills and the ability to manage competing priorities and deadlines.
Clear, professional written and verbal communication.
Working knowledge of Excel, PowerPoint, Outlook, and other AI tools, or the ability to learn them quickly.
Curiosity about HR, project management, data, and AI.
Initiative, attention to detail, and a willingness to ask questions and learn from feedback.
Good judgment when handling confidential information and working with senior stakeholders.
A bachelor’s degree or equivalent experience is preferred. Recent graduates and candidates early in their careers are encouraged to apply. Prior executive support, HR, or project coordination experience is welcome.
Skills Required
- Strong organizational skills and ability to manage competing priorities and deadlines
- Clear, professional written and verbal communication
- Working knowledge of Excel, PowerPoint, Outlook, and other AI tools, or ability to learn them quickly
- Curiosity about HR, project management, data, and AI
- Initiative, attention to detail, and willingness to ask questions and learn from feedback
- Good judgment when handling confidential information and working with senior stakeholders
- Bachelor's degree or equivalent experience
- Prior executive support, HR, or project coordination experience
EXL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EXL and has not been reviewed or approved by EXL.
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Healthcare Strength — Medical plan options include HSA, HRA, and PPO choices, with additional health-related programs such as disability coverage and an employee assistance program. Feedback suggests these options provide meaningful flexibility and coverage breadth for many roles.
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Leave & Time Off Breadth — Up to 20 days of paid time off, plus federal holidays and paid sick and safe time, are highlighted. Feedback suggests this leave structure is a notable benefit alongside core compensation.
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Retirement Support — A traditional and Roth 401(k) with up to a 3% company match and full vesting after one year is described. Feedback suggests this match and vesting timeline help bolster long-term savings.
EXL Insights
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
