Follow defined SOPs, quality standards, and turnaround times
Process policy renewals and rollover transactions in accordance with defined guidelines and client requirements
Review existing policies for coverage, premium, deductibles, policy terms, and other relevant details before renewal.
Validate renewal information received from clients, agents, brokers, or internal teams and identify discrepancies.
Complete renewal/rollover activities within defined TAT and SLA requirements.
Update policy and customer information accurately in relevant insurance systems.
Monitor pending renewals and proactively follow up on cases approaching the renewal/rollover deadline.
Review documents for completeness and ensure required information is captured.
Upload, organize, and maintain policy and submission documents.
Review and process audits for New Business, Renewals and Endorsements requests per guidelines
Dealing with underwriters, brokers, customers and answering any query they might have related to the Policy
Follow defined SOPs, quality standards, and turnaround times
Process policy renewals and rollover transactions in accordance with defined guidelines and client requirements
Review existing policies for coverage, premium, deductibles, policy terms, and other relevant details before renewal.
Validate renewal information received from clients, agents, brokers, or internal teams and identify discrepancies.
Complete renewal/rollover activities within defined TAT and SLA requirements.
Update policy and customer information accurately in relevant insurance systems.
Monitor pending renewals and proactively follow up on cases approaching the renewal/rollover deadline.
Review documents for completeness and ensure required information is captured.
Upload, organize, and maintain policy and submission documents.
Review and process audits for New Business, Renewals and Endorsements requests per guidelines
Dealing with underwriters, brokers, customers and answering any query they might have related to the Policy
Graduate in any stream
About UsSkills Required
- Graduate in any stream
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
