Senior Executive

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Sri Lanka
Remote
Senior level
Information Technology • Utilities • Big Data Analytics
The Role
Drive new customer acquisition and migration to digital platforms; lead digital adoption and staff training; create training materials, SOPs, and customer education content; coordinate with Marketing, IT, Operations, and Compliance; support product launches and track adoption KPIs to recommend improvements.
Summary Generated by Built In
Senior Executive – Customer Acquisition & Training (Digital Products)
Singer Finance (Lanka) PLC, a subsidiary of Singer (Sri Lanka) PLC, incorporated on 19th April 2004, is licensed by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011.
We invite applications for Head Office.
Job Profile
  • Achieve assigned KPIs for new customer acquisition and drive the migration of existing customers to digital platforms.
  • Drive digital adoption initiatives across customer segments and lead training programs for staff on products, features, and processes.
  • Act as the single point of responsibility for all training activities, materials, and documentation related to digital products.
  • Develop and maintain manuals, guides, SOPs, presentations, and ensure compliance with policies, regulations, and brand standards.
  • Collaborate with Marketing to create flyers, brochures, customer education content, and product demonstration videos.
  • Identify and recommend key features and promotional themes for digital product campaigns.
  • Coordinate with IT, Operations, Compliance and Business teams to ensure consistent and accurate communication.
  • Support product launches, promotions, awareness programs, and lead presentations for management and external partners.
  • Track training effectiveness, monitor adoption metrics, and recommend continuous improvements.
Candidate Profile
  • Ideal candidate should be between 22–35 years.
  • A bachelor’s degree or diploma in Business Management, Marketing, or a related field in Digital Financial Products.
  • A minimum of 03 years of experience in Digital Banking, Financial Services, Customer Acquisition, Training, or related roles.
  • Excellent communication, presentation, and training skills.
  • Demonstrate a high level of professionalism, strong attention to detail, and effective stakeholder management skills.
  • Possess a strong understanding of digital financial products and customer journeys.
  • Ability to work effectively across functions with Marketing, IT, and Operations teams.
  • Demonstrate an analytical mindset with the ability to track KPIs and drive continuous improvement.
  • A dynamic and results-oriented individual with good analytical and negotiation skills.
  • Fluency in English, Sinhala, or Tamil would be an added advantage.
Remuneration
The position comes with an attractive remuneration package, including fringe benefits stipulated by Singer Group.
If you think you have what it takes to be successful in this challenging role, please click on “Apply Now”.
Contact Details
Head of Human Resources
Singer Finance (Lanka) PLC
No. 498, R. A. De Mel Mawatha,
Colombo 03
Telephone: 011 2 100 690

Skills Required

  • Bachelor's degree or diploma in Business Management, Marketing, or related field in Digital Financial Products
  • Minimum of 3 years experience in Digital Banking, Financial Services, Customer Acquisition, Training, or related roles
  • Excellent communication, presentation, and training skills
  • High level of professionalism, strong attention to detail, and effective stakeholder management skills
  • Strong understanding of digital financial products and customer journeys
  • Ability to work effectively across functions with Marketing, IT, and Operations teams
  • Analytical mindset with ability to track KPIs and drive continuous improvement
  • Dynamic and results-oriented with good analytical and negotiation skills
  • Fluency in English, Sinhala, or Tamil
  • Ideal candidate age between 22 and 35 years

Oracle Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oracle and has not been reviewed or approved by Oracle.

  • Healthcare Strength Coverage begins on the hire date with national medical options, telehealth, EAP counseling, and gender‑affirming care, plus base dental and vision choices at no employee cost. These elements point to robust and accessible healthcare support.
  • Parental & Family Support Up to 14 weeks of paid parental bonding leave is paired with adoption reimbursement, surrogacy assistance, caregiver coordination, and childcare discounts. This breadth signals strong support for family‑building and caregiving needs.
  • Leave & Time Off Breadth Paid U.S. holidays, a winter shutdown, separate paid sick time, and either flexible or accrued vacation provide predictable time away. Time‑off structures are clearly defined across multiple leave types.

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The Company
HQ: Austin, TX
211,840 Employees
Year Founded: 1977

What We Do

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

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