Senior Executive - Systems & Testing

Posted 5 Days Ago
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Gurugram, Haryana, IND
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Lead and execute UAT and system testing for operations projects and policy changes. Track and report testing progress, produce accurate test scripts and results documentation, collaborate with stakeholders to create test scenarios and BRDs, and act as system administrator/SPOC for production maintenance to ensure correct system setups and zero adverse production impact.
Summary Generated by Built In

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

  1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
  3. Dynamic, Inclusive and Diverse team culture 
  4. Gender Neutral Policy
  5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
  6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Responsible for executing the testing/UAT for Operations Projects/ System Changes & predefined business system maintenances /set ups on production.

Role Accountability 

  1. Execute UAT for New Product & system policy changes /projects as assigned 
  2. Regular tracking /reporting of testing schedules /progress & issues on UAT 
  3. 100% accurate documentation for all testing scripts executed & results thereof 
  4. Collaborate with various internal groups to understand detailed business requirements /impact and contribute towards creation of additional test scenarios wherever applicable to ensure zero adverse production impact /smooth production releases 
  5. Support creating detailed and accurate business requirement documents (BRDs) for system changes involved in assigned projects/regular business policy changes 
  6. System administrator /key spoc for ensuring timely/accurate production maintenances for Ops predefined parameters compliance adherence

Measures of Success 

  1. Accurate system set ups/accurate maintenances as per TAT/SLA/SOP defined
  2. Coverage /accurate UAT execution, documentation & reporting
  3. No adverse observations in internal/external audits

Technical Skills / Experience / Certifications

  1. Knowledge of Operations processes & Systems /subsystems 
  2. Understanding of applicable policy/systems framework

Competencies critical to the role

  1. Analytical Ability 
  2. Innovation & Problem Solving
  3. Detail Orientation
  4. Process Orientation

Qualification 

Graduate in any discipline

Preferred Industry

FSI

Skills Required

  • Graduate in any discipline
  • Knowledge of operations processes, systems and subsystems
  • Understanding of applicable policy and systems framework
  • Experience executing UAT for product and system policy changes/projects
  • Tracking and reporting testing schedules, progress and issues
  • Complete and accurate documentation of test scripts, execution and results
  • Support creation of business requirement documents (BRDs) for system changes
  • System administrator / key SPOC for production maintenance and parameter compliance
  • Analytical ability
  • Innovation and problem solving skills
  • Detail orientation
  • Process orientation
  • Prior experience in Financial Services Industry (FSI)
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The Company
HQ: Calcutta
24,089 Employees

What We Do

SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 20 million cards in force, as of December 2024. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees and other key stakeholders. Customer-centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.

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