Senior Executive, Retailer Customer Success

Sorry, this job was removed at 08:15 a.m. (CST) on Tuesday, May 05, 2026
Be an Early Applicant
North Sydney, New South Wales, AUS
Hybrid
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
Job Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable. 

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. 

Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your clients’ needs and requirements. You'll use this knowledge to develop in-depth analyses and create compelling stories that deliver the insight to drive business growth. 

Insights Delivery 

  • Understanding clients’ category, marketing and sales strategies, their needs, business problems and opportunities for growth 
  • Helping clients to understand and define the business issue, understanding the project briefing and preparing hypotheses that can be explored. 
  • Delivering meaningful insights with actionable recommendations using data based on NielsenIQs contractual analytical commitments, ensuring the insights shared help clients develop strategies and measures to grow their businesses. 
  • Managing client expectations regarding required analyses and commitments to ensure client satisfaction, working closely with clients to align timelines, milestones and outcomes. 
  • Supporting Lead consultant with delivering strategic thought leadership and the latest trends on FMCG and Tech and Durables retail landscape and consumer behaviour. 

 Support account development via consultative selling 

  • Ensuring high standards of client satisfaction to support contract renewals in discussions between the client and the commercial team 
  • Identifying business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.  
  • Supporting Commercial teams in client meetings when advanced client knowledge is needed to showcase NielsenIQ Capabilities 

Qualifications

  • 1-2 yrs experience with solid knowledge of specific measurement or data analytics tool 
  • Strong consultative skills 
  • Deep awareness of market conditions and client business environment 
  • Strong planning and servicing skills 
  • Experience working with clients to solve business issues 
  • Strong communication/presentation and interpersonal skills. 
  • Possess reliable transportation to attend client on-site related travels

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

NielsenIQ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.

  • Parental & Family Support Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
  • Leave & Time Off Breadth Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
  • Flexible Benefits Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.

NielsenIQ Insights

Similar Jobs

ServiceNow Logo ServiceNow

Consultant

Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Remote or Hybrid
Sydney, New South Wales, AUS
29000 Employees
5-5 Annually

FloQast Logo FloQast

Senior Technical Support Engineer

Artificial Intelligence • Fintech • Software
Hybrid
Sydney, New South Wales, AUS
800 Employees

Atlassian Logo Atlassian

Sales Executive

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office
Sydney, New South Wales, AUS
11000 Employees

Commerce Logo Commerce

Senior Product Manager

Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
In-Office
Sydney, New South Wales, AUS
1200 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Chicago, IL
40,000 Employees
Year Founded: 1923

What We Do

NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

Why Work With Us

We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

Gallery

Gallery

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account