Position name - Senior Executive - Rail Operations - Rail & Inland Terminals
Department - Operations
Job location - Okhla Delhi
Primary objectives -
1. To achieve faster turnaround of rake & containers
2. To ensure SLA meets
3. Ensuring proper documentation related to s/line, customs, and Railways.
4. To ensure compliance related to EXIM, customs & railways.
5. Ensuring Proper Customer Correspondence and relationship
6. Ensuring Operational KPIs are achieved.
Key responsibilities -
1. Liaising with Indian Railways to maintain TATs and SLAs at divisional and HQ levels. Particularly for JNPT- DPMT and JNPT-KPFP circuits.
2. Monitor Rake running and ensure to achieve targeted SLA
3. Lease rake induction in system and attachment / detachment of units.
4. Third party container and train bookings in system
5. Share rake running report for all rakes in EXIM circuit before morning meeting to align placement and planning of rakes based on operational requirements.
6. Maintain MIS for wagon integrity for both Domestic and EXIM circuits.
7. Ensure timely attachment of detached units within specified SLAs to optimize rake capacity.
8. Raise timely escalation to management for critical issues in wagon integrity.
9. Coordinate railways for TXR, E2E, POH and ROH schedules.
10. Maintain a performance file for rake utilization to share with Senior management.
11. Record enroute detention of rakes on RMS for JNPT-DPMT & JNPT-KPFP circuits.
12. Coordinate with internal stakeholders regarding detention so that the same can be relayed to the customers.
13. Coordinate with operation team to control empty flat runs and ensure PGR stays within target budget. Maintain an MIS for empty flats and PGR monthly basis.
14. Coordinate with TECH team and act as SPOC between PORT, Terminal and TECH teams for dashboard correction to automate rake running file, OPS summary, Geo Fencing, Geo tagging, Automate Detention, Pendency, PGR and other files on dashboard.
15. Maintain MIS for rake performance record all rake delays and detentions along with reasons.
Qualification & competencies -
1. Good Communication skills in English language, both oral and written.
2. Qualification – Graduate / Experience - Minimum -3 years.
3. To have very good knowledge of word, excel & PPT as well as Software.
Skills Required
- Minimum 3 years of experience
- Good communication skills in English
- Knowledge of Microsoft Word, Excel, and PowerPoint
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
